Scheduling Coordinator Jobs

Milestones Psychology, a group practice of child psychologists, social workers, and neuropsychologists in Manhattan, is seeking a scheduling coordinator. The scheduling coordinator will manage the calendars of a team of clinicians at the practice. The scheduling coordinator will assist clients in scheduling diagnostic evaluations, recurring therapy, school observations, etc. They will also assist their clinicians in scheduling supervisions, internal meetings, consultations with outside professionals, events, workshops, etc. They will need to track sessions that occur remotely or in-person and maintain synced Zoom calendars for virtual appointments. They will need to organize and file patient documents that are sent for clinical review, notify clients of Milestones policies, and procedures, and redirect queries to other members of the team when necessary.

This position is full-time and will be a mix of hybrid and in person. It is ideal for someone with an interest in psychology and childhood education. The candidate must have excellent verbal and written communication skills as well as strong multitasking and organizational skills. Given the nature of the position, the ideal candidate would also be mature, compassionate, and have a warm personality. Moreover, a great deal of time per day is spent calling and emailing families, and a strong sense of customer service and concierge-style engagement is a must.

At Milestones, we provide evidence-based assessment and treatment in an intimate and playful environment where families develop warm and supportive relationships with a collaborative team of clinicians. We are leading clinicians and specialists, who are also parents, family members, and friends. Our team understands the importance of making the process of receiving comprehensive quality care for your family as seamless as possible.

To learn more, please visit us at www.milestonespsychology.com

Responsibilities of the position:

• Scan and file patient documents, notify clients of Milestones policies and procedures, and redirect queries to other members of the team when necessary
• Maintain cleanliness of kitchen, including refrigerator/dishwasher, and ensure copier room is maintained and stocked.
• Provide clerical support and prepare intake folders for clinicians prior to appointments.
• Greet guests/visitors and notifies clinicians upon arrival. Serve as liaison to building maintenance, outside vendors/contractors, food couriers, etc.
• Assist clients in scheduling diagnostic evaluations, recurring therapy, school observations, etc.
• Manage the calendars of a team of clinicians at the practice.
• Assist clinicians in scheduling supervisions, internal meetings, and consultations with outside professionals, events, workshops, etc.
• Manage the front desk and the practice space.

Job Requirements:

• Warm, friendly, and professional demeanor
• 1-3 years of experience or education in mental and behavioral health or childhood education
• Strong written and verbal communication skills
• Ability to provide excellent customer service
• Bachelor’s degree preferred
• Strong listening, decision making, and problem-solving skills
• Strong ability to organize, prioritize, and multi-task
• Ability to work independently as well as in a team environment

Salary Benefits:

• $20-$25 per hour, based on experience
• Paid Time Off
• Health, Dental, and Vision Insurance

To Apply:

Please forward a resume and statement of interest to Elena McCarry at [email protected]