Salesforce Quality Assurance (Qa) Specialist

Salesforce Quality Assurance (QA) Specialist

Location: Remote

The HigherEchelon Salesforce Division is seeking a detail-oriented and experienced Salesforce Quality Assurance (QA) Specialist to join our team. The Salesforce QA Sprecialist will be responsible for ensuring the quality and reliability of Salesforce applications and solutions through comprehensive testing and quality control measures. This role requires strong technical skills, Salesforce knowledge, and a thorough understanding of QA methodologies and best practices.

Job Responsibilities:

•Develop and execute comprehensive test plans, test cases, and test scripts to validate Salesforce functionality, configurations, and customizations.

•Collaborate with business stakeholders, developers, and administrators to gather requirements and ensure test coverage aligns with business needs.

•Conduct functional, integration, system, and regression testing for Salesforce applications, ensuring adherence to established quality standards.

•Identify, document, and track defects and issues using a defect trackingsystem andcollaborate with technical teams to ensure timely resolution.

•Create and maintain test data and test environments, ensuring accurate and representative test scenarios.

•Develop and maintain automated test scripts and tools to streamline the testing process and improve efficiency.

•Participate in the release management process, including reviewing deployment plans and providing input on the release readiness of Salesforce applications.

•Collaborate with cross-functional teams to understand business processes and requirements, ensuring testing aligns with end-to-end business workflows.

•Continuously improve QA processes and methodologies, identifying opportunities for optimization and implementing enhancements.

•Stay updated on Salesforce releases, new features, and industry trends, and assess their impact on QA processes and testing strategies.

•Provide feedback and recommendations on user experience, system performance, and overall quality improvements.

Required Skills:

•Strong technical expertise in Salesforce platform and applications, with a solid understanding of Salesforce functionalities, configurations, and data models.

•Experience in test planning, test case development, and execution for Salesforce projects.

•Proficient in using QA tools and methodologies, including test management tools, defect tracking systems, and test automation frameworks.

•Familiarity with test automation tools, such as Selenium, or Salesforce-specific tools like Salesforce DX or Apex Test Classes.

•Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide detailed defect reports.

•Knowledge of Agile or Scrum methodologies, with experience in working in Agile development teams.

•Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred.

•Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

•Attention to detail and the ability to work in a fast-paced environment with multiple priorities and deadlines.

• US Citizenship is required

•Eligible to obtain and maintain Government Public Trust Clearance

Required Education and Experience:

•Bachelor's degree in Computer Science, Information Technology, or a related field.

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About HigherEchelon, Inc.

HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) organizational performance consulting firm with offerings in Engineering, Gaming & Simulation, Cyber Training, Salesforce, Enterprise Technology, and Human Capital. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.

HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.

By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.

EOE/Minorities/Females/Veterans/Disabled:

HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify.