Quality Assurance (Qa) Test Lead

Title:- Quality Assurance (QA) Test Lead

Location:- Remote

Client:- State of North Carolina

Job type:- Remote

Shift:- Regular 8 hours per day and 5 days a week

Contract:- 12 months

Pay:- $66/hr

Start date:- ASAP

NC Department of Health and Human Services (DHHS) Information Technology Division (ITD) seeks a Quality Assurance (QA) Test Lead for the Medicaid Enterprise System (MES) Program. This role is 100% remote.

Test Lead

The QA Test Lead will be responsible for overseeing and managing the end-to-end testing of one or more modules in a mult million-dollar Medicaid Enterprise System (MES)/Medicaid Modular Information System (MIMS) project for the State of North Carolina.

Required Skills/Qualifications

Strong background in software test management with at least 10+ years of experience as a Test Lead/Test Manager

Proficient in all phases of testing and types of testing Functional, non-functional; smoke, sanity, integration, usability, User Acceptance, end-to-end, regression and performance.

Experienced with managing testing teams of more than 20-25 testers in both SIT & UAT

Should have 5+ years of experience coordinating several testing teams across various divisions and units of an organization that could be distributed geographically

Should have 5+ years of experience coordinating with vendors and managing vendor testing teams

Experience in driving test automation on large programs how and when to automate, conducting feasibility study and ability to make recommendations

Strong experience with Waterfall, agile and hybrid project methodologies

Experience with Cloud testing

Proficient in Test Management Tools such as Microfocus ALM

Expert level knowledge of Microsoft Excel and PowerPoint

Should have working knowledge of JIRA, SharePoint, and ServiceNow

Effective leadership, communication, presentation, and facilitation skills

Strong understanding of quality metrics and excellent reporting skills

Preferred Skills/Qualification

Hands on experience in test automation/test automation tools

Strong knowledge of security, penetration, load, and performance testing

Experience in Medicaid or Medicaid Management Information System (MMIS) projects; Knowledge of CMS seven standards and conditions and MITA frameworks; CMS certification requirements

Responsibilities: The Test Lead will

Lead the entire test management process

Report to and work closely with the QA Manager in creating and maintaining test plans, test strategies and testing roadmaps, tracking, and reporting on testing progress, quality metrics and milestones

Manage, direct, and coordinate SIT and UAT teams

Mentor and guide testing teams on the creation and execution of test cases; Prioritize and assigns test responsibilities to the testing team

Coordinate and drive test planning sessions; Drive defect management process

Coordinate with vendor(s) to ensure testing is on track and meets the quality metrics

Review test scenarios, test cases, and test data for completeness in requirements coverage (RTM)

Train and guide Business users through UAT; Prepares testing manuals as needed

Manage and mitigate test/QA-related risks and issues to the program escalate risks as needed

Gather, interpret, and present test execution metrics for socialization with steering committees.

Work with test automation teams to meet the automation goals per the test plan

Review client requirement and provides feedback

Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities, and schedules

Oversee quality review of various applications

Oversee projects to make sure work is scheduled based on priorities, risks and team strengths and assignment of resources across projects

Assist in test environment setup/teardown, test automation, and exploratory testing

Provide suitable solutions for issues/errors based on the understanding of the system and client business processes

Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities

Assists in formulating QA standards and best practices, organizational policies and processes and strategic plans

Assists management in setting the direction for quality assurance within the organization

Assists in recruiting new staff, conducting interviews and evaluate potential candidates

Required Skills:-

• Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels
• Years
• Has an understanding of CMS' Seven Standards and Conditions and the Medicaid program
• Years
• 7
• Years
• 7
• Years
• Required
• Highly desired
• Ability to provide project management support and manage the date-to-day vendor and contract activities to ensure that the project meets it planned
• 7
• 7
• 7
• Required
• 7
• Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software
• Required
• Years
• Years
• 7
• Required
• Knowledge of Enterprise IT Systems and related State/Federal procurement, compliance, and contracting policies
• Required
• 7
• Ability to lead a team through effective delegation, training, and motivation
• Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment
• Required
• 7
• Years
• Years
• Detail oriented with strong analytical skills
• Years
• Required
• Required
• Experience in work effort estimation