Quality Assurance Manager - Fan Experience

Building a team starts with valuing the team. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces in 2023 .

We also value sports. Not just because of the big wins and highlight-worthy plays, but because of the lasting impact sports can have: the lifelong lessons in teamwork and dedication; the influence of inspiring mentors; the priceless opportunities to play at the next level. Sports can change lives—that’s what we value.

Our team helps the world see sports differently through products that make it easier to capture video, analyze data, share highlights and do a lot more.

Ready to join us?

To fulfill our mission of making every moment count, we need a Quality Assurance Manager for the Competitive Business Unit that will focus on improving quality outcomes by managing 3-5 QAs in addition to working with small cross-functional teams (PM, Engineer, Designer) to build a quality product. Our Managers adhere to Hudl's management philosophy and use his or her experience to coach and improve the skills of the QA they lead.

We work in a Team and Squad model while following Scrum. As a member of the Competitive Business Unit, you’ll be part of a team responsible for creating quality products and tools for our High School and Club coaches, athletes, teams and fans.

Our priority is to hire someone for this role who lives near our office in Lincoln, NE, but we're also open to remote candidates who live in the following states: AL, AZ, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, MI, MN, MO, NE, NH, NC, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WY.

You Are

• Leader . You have experience leading quality initiatives, projects, and have experience leading QA individuals and teams.
• Skilled Investigator . You understand the root cause of problems. You backup your investigation with data and measure the results.
• Coach . You identify individuals’ strengths and areas of improvement while continuously improving everyone on your team. You raise the bar for your team and help your reports exceed their potential.
• Problem Solver . You are detailed driven and can identify, analyze, and solve challenging problems
• Risk-Averse . You can evaluate and design a testing approach to mitigate risk while ensuring adequate coverage.
• Technical Have experience with full-stack testing with a minimum of 4 years of experience and have in-depth knowledge and experience with Service and UI layer automation.

You Will

• Improve . You will constantly push for improvement in your reports and identify ways to help your reports grow personally and professionally
• Work . In an autonomous squad, following scrum methodology. QA Managers will spend up to 20-30% of their time managing other QAs.
• Ship. You will talk with users, test, analyze trends, and deploy high-quality code that delights our users on a frequent basis.
• Test . Use your customer and system understanding to create a risk-based testing approach and plans.
• Lead . Manage up to 5 reports consisting of QA Engineers and Senior QA Engineers. You aren't afraid to bring the real talk to help others grow.
• Automate . Help align automation with the speed of development. You make informed decisions on what, how, and when to automate.
• Drive Change . You take the initiative to understand, champion, and implement chapter wide quality and organizational changes on your team.

We Will

• Encourage career growth . We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.
• Champion work-life harmony . We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy . We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Provide an environment to help you succeed . We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health . We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medicalinsurance . We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.

Inclusion at Hudl

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.

We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities . But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports .

We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

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