Salesforce Qa Tester Jobs

Responsibilities:

Define and perform various test functions -User Acceptance Testing, Functional, and End-to-End testing for UI and mobile devices.

Focus on business workflows and validation.

Engage directly with business / product managers to provide defect insights with proper documentation / screen shots.

Work directly with product managers and software engineers to understand technical and functional system requirements, use cases, and performance considerations.

Write and maintain test scripts with step definitions to support requirements

Provide post-release testing of production changes.

Communicate effectively the UAT daily status and metrics - risks / issues / dependencies, track progress and manage issue workflow to resolution.

Escalate things to manager / senior manager which impacting the release / product launch.

Analyze process flows, identify process improvements and document best practices to drive continuous improvement

Act as the last line of defense against code failure.

Demonstrate the usage of productivity tools and assess support readiness.

Help develop instructional content to be used for customer adoption programs

Requirements

3-5 years of hands-on experience developing UAT test plans, managing issues/defects, and test execution of web applications.

Hands on experience with Salesforce testing.

Experience with Agile methodologies.

Highly disciplined, self-motivated, and delivery-focused individual who is able to work independently

Must have the desire for delivering excellence in product quality, and reliability.

Excellent problem solving, interpersonal communication, project and time management skills a must.

Team player that works well with others and can easily adapt to constant changing and dynamic environment.

Excellent verbal and written communication skills

Advanced proficiency in Microsoft Word, Excel, PowerPoint.

Bachelor's degree from an accredited institution preferred

Tools Knowledge

JIRA / Tricentis qTest or ALM/ Confluence

Proficiency with MS Office Tools (Word, Excel, PowerPoint)

Superior customer service skills, preferably demonstrated by experience working directly with customers

Excellent oral and written communication skills are required. Ability to influence and build consensus across organizational boundaries

Strong Interpersonal skills.

Ability to adapt to changing environments and pick up new skills quickly

Ability to work well with others in fast paced, dynamic environment.

Self-starter with the ability to self-motivate in fast paced environments