Sales Engineer Jobs

About Us
Casaplex is a Kensington, MD based company that designs, builds and supports integrated technology solutions for corporate offices, fitness studios, hospitality, education and high-end residential applications.
To achieve our objectives, we focus on three simple things: (1) Hiring and developing great people, (2) Delivering carefully engineered solutions, and (3) Turning our clients and employees into lifelong raving fans. We offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people.

The primary role of the Sales Engineer is to assist the sales team with the quoting and proposal generation of a solution to meet the end user’s needs. They will also generate Casaplex standardized system quotes per predetermined guidelines. This position will also be responsible for assisting the sales team with the generation of Customer Change Orders throughout the project lifecycle. The Sales Engineer may be required to attend client quote/proposal deliveries. They will act as a technical resource for sales team members as needed.
Essential Job Functions

• Refine and create basic scope of work information including supporting floor plan sketches and system diagrams.
• Research, develop and modify products to meet customers' technical requirements and needs.
• Create and leverage strategic relationships in order to identify potential clients
• Architect smart system solutions per scope of work in order to determine rough order of magnitude, estimate for proposed systems.
• Help customers who have problems with installed products and recommend improved or upgraded materials and machinery.
• Utilize and create standard pricing structures and pricing tools in order to help expedite future proposal cost estimation.
• Contribute to the evolution of the sales process, achieving sales goals and quotas.
• Identify areas for improvement and communicate these issues as well as possible solutions to upper management.
• Qualify opportunities through evaluation of client expectations.
• Identify & help test innovative technologies and products that the business should consider selling
• Collaborate with sales teams to understand equipment needs and system requirements and provide sales support.
• Prepare and develop technical presentations to explain our company's products or services to customers.
• Solicit and log client feedback and evaluate the data to create new sales and marketing strategies to target customers.

Requirements

• Excellent communication/interpersonal skills required
• Familiarity with Crestron, Lutron, Biamp and Cisco products required
• At least 4 years technical experience required
• Strong knowledge of A/V signal flow required
• Effective proposal writing, preparation and presentation skills
• Experience working with or designing the following systems: networks, audio/video distribution, smart home/office control, video conferencing and security systems including intrusion detection, access control and CCTV systems required
• College Degree preferred
• Manipulation of spreadsheets and template documents
• Strong time management and organizational skills
• Familiarity with smart home and smart office technology required
• Written and spoken English language skills required
• High school diploma or equivalent required
• Ability to read blueprints and system design drawings
• Current CTS Certification through Infocomm preferred