Join Upscope as our newest Sales Development Representative! We are a tech company specializing in creating products that connect customer support agents to their clients.

About the job

OTE salary range: $65,000-$85,000

Start date: October 2, 2023

Upscope is all about making great products for even greater people, and we couldn’t do it without the help of our team! If you’re looking to make big impacts in a small but innovative tech company, you’ve come to the right place.

We are looking for a talented Sales Development Representative to be one of the founding members of our Miami office. While we require you to be in the office 4 times a week, we also offer the flexibility for you to work remotely from home if necessary. If you're passionate about sales, love building relationships, and enjoy working in a cool and vibrant environment, then this could be the perfect role for you!

Main responsibilities

As a SDR, you'll play a crucial role in breaking into new accounts within all levels of our target customer segments. The day-to-day role includes:

• Drive Upscopes outbound prospecting motion, and nurture new leads by educating and developing prospects until they are ready to engage with the sales team.
• Set meetings for the Sales team when a lead reaches a qualified stage.
• Educate and develop leads by thoughtfully and creatively reaching out to engage target personas via phone calls, videos, emails and events.
• Collaboration with Sales Executives, extensive market research to identify new potential customers and leads, and qualification of these leads.
• Conduct follow-up calls and emails until meetings are set.
• Maintain accurate and up-to-date records of all lead interactions and sales activities in our CRM system.
• Generate email sequences and make cold calls to map and penetrate accounts.

About you

• Proficiency in using CRMs: You're comfortable navigating CRM systems and leveraging them to streamline your sales process.
• You have an entrepreneurial mindset and enjoy building and testing new processes.
• Experience with working in a hybrid or remote environment: You understand the unique dynamics and responsibilities that come with it.
• Strong verbal and written communication skills: You can articulate ideas clearly and persuasively, both in person and in writing.
• Tech proficiency in learning and using new software: You're a quick learner when it comes to new tools and technologies.
• Strong relationship-building skills: You excel at building and maintaining positive relationships with clients and colleagues alike.
• 1-3 years of experience in sales and customer service: You know how to build rapport, handle objections, and close deals with confidence.
• Must be able to legally work in the US and in our office full-time in Brickell.
• You are adaptable and comfortable with a fast-paced changing environment.
• Bachelor's degree would be nice but not necessary: We value experience and skills just as much as formal education :)
• Knowledge of sales terms and techniques: You stay up to date with the latest sales trends and are always seeking ways to improve your skills.
• Flexibility and openness to changes: You embrace new challenges and adapt quickly to evolving business needs.
• Fluent in English reading, writing, and speaking: You communicate fluently and confidently in English.

Apply for the job

At Upscope, we believe in creating a fun and inclusive work environment. Our Miami office offers a vibrant space where you'll have the opportunity to collaborate with talented individuals who share your passion for technology and sales.

Upscope is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're excited to join our team and take your sales career to the next level, apply below!

Benefits

We want to create a company that lets you do great work and is fun to work at. On top of your salary, you'll also get generous benefits.

• Regular team drinks and events (virtual and in-person depending on where you are)
• Medical insurance
• Bonuses & profit share
• Paid lunches at the office
• Health and wellness allowance
• A Macbook & external monitor
• ️ Regular trips to our London HQ
• Unlimited time off and paid sick days
• Educational allowance

A small but mighty team

As a small, bootstrapped and profitable software company, our team is tiny, but slowly growing. We like people who are fun, chill, and great at what they do.

Company values

Personal Growth
It's not just about the work or the company. It's about developing your skills for life.

✊ Giving a damn
We care deeply about providing a great service for our customers, and we are disappointed when we are unable to do so.

✌ Being kind
We care about our team members and our customers and we always treat them with kindness and respect, and expect the same from them.

Being straightforward
Whenever we speak, internally or externally, we should be as straightforward and direct as we can. It can be awkward sometimes, but always the right thing in the long run.

Thinking like owners
We are a small team without multiple levels of management and expect everyone to set their own goals and do their best to reach them.

Our Miami Office

Our brand new Miami office is located in the heart of Brickell in a modern building with all the amenities you can think of. It has a nice outdoor area and free lunch from any of the neighboring restaurants.