Sales Development Representative Jobs

Sales Development Rep

West Coast

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are and how you can become part of our team?

Visit us at www.monotype.com.

The Sales Development Representative position is responsible for qualifying new business by phone, email and social media. Often the first point of contact with prospective customers, the Business Development Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise.

What you’ll be doing:

• Review, contact, and qualify marketing-generated leads
• Work with sales managers and sales enablement to stay well versed in Monotype’s products
• Manage inbound sales requests received via web, email, and phone
• Outbound prospecting to build pipeline for Inside and Field Sales Teams
• Collaborate with sales managers and sales teams to refine sales strategies and approaches
• Maintain and update Salesforce.com to accurately track all relative customer data, business insights, and record of interactions
• Generate sales by phone for defined new customer segments, from initial contact to signed agreement
• Continuously develop knowledge and skills
• Ensure efficient lead routing to appropriate sales teams
• Pass qualified opportunities to New Business Hunter team, based on established rules of engagement

What we’re looking for:

• Fluency in Spanish preferred
• 6+ months of telesales experience in a business-to-business environment
• Self-motivated with high energy and drive to succeed
• Ability to embrace change and learn quickly
• Ability to engage customers and build strong relationships
• Experience with customer relationship management software and knowledge of marketing automation software
• Excellent listening, verbal and written communication skills
• Bachelor’s degree or relevant experience
• Strong problem identification and objection resolution ability

What’s in it for you:

• Generous 401k match to save for your future, and so much more!
• Flexible work arrangements and unlimited vacation and sick time.
• Highly engaged Events Committee to keep work enjoyable.
• Extensive development and training offerings.
• Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs.

The California pay for this position is $24.03 per hour. Commissions will also be offered as part of this role.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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