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Company | Namify |
Address | Springville, UT, United States |
Employment type | FULL_TIME |
Salary | |
Category | Printing Services |
Expires | 2023-05-24 |
Posted at | 1 year ago |
Description
- Process small orders
- Make outbound calls and answer inbound calls as necessary.
- Cross-sell and up-sell other products that will help brand our clients.
- All other duties as assigned.
- Help clients feel comfortable ordering through Namify.
- Presenting the best foot forward when it comes to front desk client experiences
- HubSpot follow up scheduling, keep sequences moving
- Cross-train on company-wide manufacturing processes.
- Provide exceptional customer service.
- Promote and maintain open lines of communication with the sales, customer service, and operations management and teams.
- Work in teams to achieve goals.
- Assist customers in placing orders.
- Resolve concerns that clients have on the phone.
- Communicate and articulate our product options to customers.
- Answer customer's questions.
- Communicate with other departments to ensure information is consistent and our dynamic company culture is maintained.
- Ability to multitask in a fast-paced environment
- Strong understanding of Customer Service
- Organized and efficient
- Strong communication skills
- Basic internet navigation skills
- Ability to work independently and stay on task
- Basic level of sales ability
- Proficiency with Microsoft Office
- Minimum of 3 months of customer service and/or sales experience.
- Must be at least 18 years of age.
- Can work in-person
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