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Rooms Manager In Training (Ultimate Leader Program Trainee)

Company

Dorchester Collection

Address , Los Angeles, 90077, Ca
Employment type FULL_TIME
Salary
Expires 2023-06-09
Posted at 1 year ago
Job Description

Position Overview

Who we are

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

Reference

2022-3330

Your future, our legacy

Hotel

Hotel Bel-Air

Division & Department

Rooms - Guest Relations

Job Title

Rooms Manager in Training (Ultimate Leader Program Trainee)

Contract Type

Fixed-term

Contract Duration

12 months

Status

Full time

Position Overview

Our Managers-In-Training are the visionary future leaders of our hotel! Our Managers-In-Training deliver the highest quality of service by continually promoting and selling the hotel amenities and services at every opportunity and enlivening our Vision, Values & Mission. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

What you'll get

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position this will mean the following benefit package.

  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
  • Free Meals on Duty
  • Pension/401k Plan
  • Hotel Benefits
    • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
    • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • Sick Time
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • Medical Benefits

As a Rooms Manager in Training your compensation will be $26 hourly.


What you'll do

A day in the life of our Managers-In-Training … it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Managers-In-Training accomplish would be lengthy but the list below is essential to know.

  • Communication is what keeps our departments running perfectly. Our Managers-In-Training must communicate with other departments and extended hotel team in order to ensure the alignment remains.
  • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Managers-In-Training are relied upon to report these and work with several other positions to correct.
  • The ultimate goal is for our Managers-In-Training to deliver exceptional guest service and work independently.
  • Sometimes our guests have special requests involving dietary restrictions while dining in the restaurants or a specific room preferences and even special occasions. Most of these requests are fulfilled by our Managers-In-Training.
  • Our Managers-In-Training are entrusted with comprehension of structure, roles and responsibilities within the departments they are leading, knowledge and understanding of departmental operating standards during their day. This will include daily demonstration of competency in creating departmental schedules, managing payroll reporting and forecasting operational requirements to ensure our guests receives nothing but the best experience.

The items shared are essential. However, to ensure consistency, our Managers-In-Training are provided with specifics on how we care for their department and our hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, and use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds.


Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

What you'll bring

  • English is the primary language used in our hotel. Our Managers-In-Training must feel comfortable communicating in this language.
  • Attention to detail is critical for this role.
  • Our Managers-In-Training must have a completed degree one of the following areas within one year of program: hospitality, human resources, sales & marketing, food & beverage, business administration.
  • Previous knowledge and experience with computer software programs: Word, Excel, PowerPoint and Outlook.
  • Must be at least 21 years of age prior to the program start date.
  • You’ll bring your unique personality and passion to the role and the team.
  • All of our employees are ambassadors of our Vision, Values and culture. Our Managers-In-Training do this with all they do.
  • Our Managers-In-Training must provide their own housing and transportation to and from work.
  • Must currently possess authorization to work in the United States on a full-time basis.
  • We pride in nurturing an environment where Working Together is a must. Our Managers-In-Training are our biggest champions of this.
  • Our hotels operate nonstop, this require flexibility from everyone on the team.

Position location

Job Location

USA

Location

701 Stone Canyon Road 90077 Los Angeles

Candidate criteria

Required languages

English (Fluent)