Revenue Operations Coordinator Jobs

Summary

Brief Media has the most essential point-of-care tools in veterinary medicine and we’re growing our team. The focus of the Revenue Operations Coordinator is to aid in the day-to-day operations of the Clinician’s Brief media business and corporate Plumb’s business, support the internal sales and customer success teams in the pre-and-post sale process, and work cross-departmentally as needed on a project basis.

This role will also cover all forms of process implementation, from conception to execution and maintenance. Required expectations are to maintain extensive attention to detail of revenue reports; to communicate in professional and timely fashion with clients, vendors, and internal departments; to demonstrate in-depth knowledge (with intricate awareness of differentiating factors) of all media and Plumb’s offerings; to become fluent in all necessary software programs and functions; and to proactively seek to improve processes and provide solutions.

This position is open to apply through May 9, 2023.

Key Responsibilities

• Assist in CRM organization, functionality, and ownership
• Setup of account upon signature, to include CRM input and initiation of cross-department project management
• Development and distribution of corporate agreements with terms and conditions from an approved template, including routing for approvals and changes
• Support the revenue sales team responsible for the acquisition and retention of large corporate accounts, totalling almost 12M in annual revenue
• Compile and maintain revenue reports for SVP, Revenue Operations to review, including detailed YOY data, forecast data, and trend data. Include analysis where able.
• Develop and maintain cross-department relationships with data, finance, marketing, technology, and product teams
• Project management of sales and marketing projects and other related initiatives as they develop, ex: conference/event planning, corporate partnerships, media kit, general research
• User management, to include adding/removing users, verification, usage monitoring
• Plumb’s Corporate Responsibilities
• Assistance in preparation and presentation of quarterly account recaps exhibiting customer health and status, to include account activity, usage data, areas of concern
• Own management of invoicing requirements and sign-off on a monthly basis

Skills & Qualifications

• Strong Microsoft Excel skills preferred, using tools such as pivot tables and vlookups to analyze large data sets
• Effective time management skills and ability to adapt quickly to changing priorities
• Comfortable working both independently and as part of a group
• Bachelor's degree preferred, with specialization in business, finance, analytics
• Experience working with Microsoft and Google suites
• Strong analytical skills with the ability to identify operational needs and potential solutions
• 2+ years of relevant work experience
• Experience in building and implementing new processes
• Advanced CRM experience, preferably Hubspot or Salesforce
• Self-starter with go-getter attitude, competitive nature, and excellent work ethic who is excited about working in a small company

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee assistance program
• Paid time off
• Health insurance
• Flexible schedule
• Flexible spending account
• Vision insurance
• Life insurance
• 401(k) matching
• Dental insurance
• Referral program
• 401(k)
• Tuition reimbursement
• Parental leave

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Remote