Project Manager, Operations Jobs

What You’ll Do

As a Project Manager, you will support both interdepartmental (across departments) and intradepartmental (within departments) projects across operations. Some key duties include:

• Performance Metrics: Define and track key performance indicators (KPIs) to measure project progress and success. Analyze project performance data and provide regular reports to management and stakeholders.
• Stakeholder Management: Collaborate with various teams and departments to identify project requirements and expectations. Maintain open communication with stakeholders to provide updates, address concerns, and manage expectations throughout the project lifecycle.
• Change Management: Lead change management efforts to ensure the successful adoption of new processes or systems. Facilitate training and communication to support organizational transformation.
• Resource Allocation: Allocate resources effectively to ensure project tasks are completed within specified timelines and budget constraints. Identify and address resource constraints to mitigate potential project risks.
• Documentation: Develop and maintain standard documentation for operations teams (How to guides, SOPs, templates) as well as comprehensive project documentation, including project plans, progress reports, meeting minutes, and other relevant records.
• Risk Management: Proactively identify potential risks and challenges that may impact project delivery. Develop risk mitigation plans and contingency strategies to maintain project progress and achieve successful outcomes.
• Project Planning: Develop detailed project plans, define project scope, objectives, milestones, timelines, and resource requirements. Ensure alignment with organizational goals and stakeholder expectations.”
• Quality Control: Implement rigorous quality control measures to maintain high standards and ensure project deliverables meet established criteria and customer expectations.
• Project Management: Efficiently and effectively manage concurrent operations projects including scoping, timeline and change management, communication, and internal and external stakeholder management (training, communication, alignment, conflict resolution).
• Process Improvement and System Instrumentation: Continuously identify an execute opportunities for process improvement within operations. Implement and oversee process enhancement initiatives to drive efficiency and effectiveness.

About you:

• Customer centric with expertise in account or client management
• Process oriented; develop roadmaps to operationalize company and departmental strategies.
• Fast-learner who can come up to speed on detailed topics quickly
• Problem solver; adaptable with a relentless solutions mindset
• Strong communicator who can extract and synthesize info from experts
• Demonstrated leader and self-starter within a cross-functional team

Requirements:

• Proven experience (3-5+ years) in project management within an operations or supply chain environment.
• Knowledge of process improvement methodologies (e.g., Six Sigma, Lean) is a plus.
• Demonstrated leadership abilities and experience managing cross-functional teams.
• Project Management training or Project Management Professional (PMP) certification is preferred.
• Passionate about improving patient outcomes in the healthcare space.
• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Strong attention to detail and ability to work under pressure to meet project deadlines.
• Proficiency in project management tools and software.
• Bachelor's degree in Business, Operations Management, or a related field; or equivalent work experience.
• Adaptability and resilience in handling changing priorities and deadlines.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across diverse teams.

Benefits

• 401(k) retirement plan
• A chance to join a high-growth company at an early stage
• The opportunity to run a process within one of the most strategic and innovative departments in a health-tech startup
• Great compensation and benefits package, including a year-end performance-based bonus, fully-paid medical, dental, and vision insurance
• Flexible vacation policy
• Fully remote company with a tech stipend
• Work alongside an experienced, mission-oriented team (Plated, Pivotal Labs, Athenahealth, J2, Tumblr, Epic)
• The ability to impact the growth of our company, Parachute values all comments and suggestions
• Transparency across teams and interaction with multiple departments
• An opportunity to work on a platform that is scaling rapidly and truly revolutionizing healthcare

Target Base Salary:

75k-105K

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.