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Retail Store Manager Jobs

Company

PUMA
Address , Mercedes, 78570, Tx
Employment type
Salary
Expires 2023-06-15
Posted at 1 year ago
Job Description

RETAIL STORE

RETAIL STORE MANAGER

Mercedes, Texas, United States of America
Outlet Rio Grande Valley
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

  • Directly responsible for Loss Prevention and Operational compliance within store.
  • Directly responsible for execution and processing of both incoming and outgoing merchandise.
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required.
  • Responsible for recruitment, training, development and succession of high performing, results driven Associates and Management.
  • Participate in new store openings and/or store closings; travel may be required.
  • Prepare and administer timely and accurate performance appraisals for each member of the store team.
  • Implement, manage and monitor Loss Prevention education, training and awareness programs.
  • Communicate, manage and execute all Marketing driven initiatives and events within budget and according to all Policies & Procedures.
  • Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
  • Accountable for payroll control and selling driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
  • Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
  • Manage and communicate merchandise opportunities to Area or District Manager.
  • Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner.
  • Hold each member of the store team accountable to meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as necessary.
  • Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts.
  • Responsible for accurately processing sales, exchange, and refund transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Also, responsible for processing employee transactions while adhering to the Associate Discount Policy & Procedure.
  • Spends 85% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business.
  • Responsible for ensuring training programs, both Domestic and Global (required per the role), are successfully completed to drive results within the store.
  • Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required.
  • Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.
  • Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers
  • Develop and maintain strong communication with local PR and marketing.
  • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
  • Communicate and provide feedback to Area/District Manager

YOUR TALENT

  • Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
  • The role requires using ladder/step stool equipment, and maintaining the organization and cleanliness of the sales and stock area are also required. Environmental factors of action include operation of foot controls for operating mobile stock shelving bays and exposure to working at heights.
  • The ability to constantly walk and move about is required. This role involves frequent stationary standing, reaching, bending/twisting of head, maintaining balance while walking, occasional kneeling, crouching, climbing, bending/stooping at waist/torso and sitting to assist customers, pushing/pulling equipment such as shelving bays, dollies, carts, and racks with up to 20 pounds of force as well as lifting/carrying/placing boxes of product up to 30 pounds in weight at heights up to 131 inches while using a ladder.
  • Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups and facilitate store visits
  • Use of the following senses are critical to this position: speaking, hearing, near & far acuity, depth perception and field of vision.
PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.For additional information, please contact: [email protected]