Respiratory Virtual Sales Specialist – Atlanta – Remote

This is a virtual and remote opportunity.
The region will support: GA, AL, FL
About the Role:
10 major new medicines planned for launch over the next few years creating new career opportunities for those who want to make a direct impact on patients at scale. We are Novartis. Join us and help reimagine medicine! The Respiratory Virtual Sales Specialist (RVCES) will help build the new custodial approach to meeting customer needs in a virtual market. The Respiratory Virtual Sales Specialist will provide a primary point of contact and seamless customer approach to Health care providers and their team members (Register Nurses, Biologic Coordinators and Medical Assistants).
Key Responsibilities:

• Collaborate with Area Business Leaders and Customer Experience Specialists to create and execute business plans while ethically and compliantly driving achievement of sales targets for assigned area, customers, or therapeutic area.
• Deploys and uses approved marketing and sales promotional materials and programs, runs virtual promotional programs, and facilitates pull-through activities.
• Develop effective professional business relationships with customers and deliver a seamless customer experience, including clinical message delivery, use of Omni-channel marketing tools and education on access and reimbursement.
• Makes effective use of available technologies, marketing assets and channels to support sales calls.
• Provide call coverage to the targeted customers in the corresponding geography.
• Successfully deliver a seamless approach to healthcare providers (HCPs).
• Engage with a targeted list of customers and use virtual outreach using channels like ClearSlide/Veeva to educate through clinical discussions on appropriate patient identification, and the reimbursement process.

COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Virtual Customer Experience Specialist : $69,600 and $104,400/year | Senior Virtual Customer Experience Specialist: $76,300 and $114,500/year | Executive Virtual Customer Experience Specialist: $87,600 and $131,400/year; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Minimum Requirements
Essential Requirements:

• Demonstrated ethical leadership and ability to foster an environment that promotes ethical behavior and compliance with company policies and applicable laws, with ability to address customer questions regarding the distribution model.
• Bachelor’s degree required.
• This is a virtual and remote position that will support key accounts in an assigned region and be able to work hours required for territory management in targeted accounts time zones.
• Ability to work in a virtual mode, with demonstrated success in a matrix environment working with cross-functional team members.
• 4+ years’ experience in patient services, reimbursement and/or sales calling on HCPs with respect to a complex product.

Desirable Requirements:

• Experience using current technology (ClearSlide/Veeva or equivalent digital platform).
• Experience in the respiratory therapeutic area.

Hiring Guidelines:
The position will be filled at level commensurate with experience.
Virtual Customer Experience Specialist:

• 4+ years' experience in patient services, reimbursement and/or sales calling on HCP's.

Senior Virtual Customer Experience Specialist:

• 6+ years' experience in patient services, reimbursement and/or sales calling on HCP's.

Executive Virtual Customer Experience Specialist:

• 8+ years' experience in patient services, reimbursement and/or sales calling on HCP's.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll Receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Division
Innovative Medicine US
Business Unit
CUSTOMER ENGAGEMENT
Country
USA
Work Location
Atlanta, GA
Company/Legal Entity
Novartis Pharmaceuticals
Functional Area
Sales
Job Type
Full Time
Employment Type
Regular
Shift Work
Yes
Early Talent
No