Remote Client Services Representative | $15.00 An Hour!

Our client services representatives are part of the Operations Department and are responsible for daily interaction via phone, mail, email, or personally with VRI customers (internal/external) and VRI team members. Client services representatives handle inbound phone calls, emails, and either route communications to other teams responsible for that work or respond to client and related services themselves. The client services rep also manages H2H (our helpdesk) tickets, other reports, and the required action those tickets and reports specify. Client services representatives work to maintain accurate and complete client and company records, ensure a positive working relationship with all parties, and provide excellent customer service.