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Company | Orlando Health |
Address | , Orlando, 32806 |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-10-14 |
Posted at | 8 months ago |
Position Summary:
Responsibilities:
Other Related Functions
Qualifications:
Licensure/Certification
Experience
Five (5) years of clinical experience, with a minimum of two (2) years in the assigned service line required
Position Summary
The RN, Triage (OP ONLY) fields, documents, and assesses calls relating to the assigned Service Line, as liaison between physicians and hospital staff.
Responsibilities:
Essential Functions
- Communicates/transcribes patient orders as directed by supervising physician.
- Discusses diagnostic test recommendations and results with patients and family members per physician directive.
- Orders diagnostic studies as indicated per physician directive.
- Coordinates with office staff, physician, or nurse each morning in the office Monday through Friday to ensure smooth transition of patient issues and any leftover consults from overnight.
- Assists with arranging patient transfers from outlying hospitals, as deemed necessary.
- Works independently and effectively with minimal supervision.
- Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served.
- Proficiently identifies patients who have a change in status and coordinates emergent care with physician on-call.
- Develops, coordinates implementation of, and evaluates a plan of care for each call presented.
- Provides education and training to hospital staff regarding cases presented through calls.
- Provides patient services with the ultimate goal of providing the highest level of quality care and customer service.
- Works closely with Answering Service to ensure all calls are received and handled.
- Gathers patient history on new/established patient admissions to hospital prior to the physician visit, as per physician directive.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,
- Provides guidance and instruction on acute intervention of unstable patients in the hospital prior to physician arrival.
- Assists with the scheduling of hospital-based procedures as indicated based on patient information and per physician directive.
- Answers and triages emergent and non-emergent calls from hospital staff regarding inpatient care in a timely manner.
- Documents all call inquiries according to department policies and procedures.
- Demonstrates proficiency in technical and interpersonal skills, in relating with physicians, associates, and hospital staff.
- Provides primary care to patients, acting as an extension of the physician by conducting thorough and sound assessments to queries from the hospital setting (does not include Emergency Department).
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Attends required meetings and participates on committees and projects as requested.
- Demonstrates knowledge of insurance plans with which physician practice participates and understands pre-certification process.
- Participates in professional development activities and maintains professional license(s) and affiliation(s).
Education/Training
- Effective January 1, 2020: New Hires and Team Members moved into this job and/or transferring Depts. must obtain a Bachelor of Science in Nursing degree (BSN) within 36 months of placement.
- For Team Members hired into this job prior to January 1, 2020: Graduate of an approved school of nursing.
Licensure/Certification
- Maintains current ACLS and BLS certifications.
- Maintains current RN license in the State of Florida.
Experience
Five (5) years of clinical experience, with a minimum of two (2) years in the assigned service line required
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