Regional Manager - South Region

Red Dot Storage is revolutionizing the self-storage industry. Our private equity-funded, high-growth property technology company is focused on acquiring/managing self-storage assets and deploying our proprietary software to achieve unprecedented levels of efficiency. Our approximately 45,000 customers across 200 locations in 19 states enjoy safe and simple storage solutions with an emphasis on an exceptional customer experience.

We are proud to be able to provide a resilient asset class with industry-leading performance, thanks to our groundbreaking technology that optimizes customer interactions and facility management. If you are intellectually curious, driven, and operate with integrity, come join us - we welcome diverse perspectives and people who are not afraid to challenge assumptions.

We are seeking a Regional Manager to join our team in the Central Region, covering properties spanning Kansas to Ohio. While we are open to applicants from all locations within this region, we are prioritizing applicants from Biloxi MS, Mobile AL, or Jackson MS.

As a Regional Manager, you will have the opportunity to be a strategic leader in the business, supporting the day-to-day operations within an assigned geographic region of Red Dot Storage properties. You will drive initiatives within your region to identify short- and long-term growth opportunities, analyze performance and areas of improvement among properties, and communicate all of this across the Operations team. You will also translate your deep understanding of our product, company, and marketplace into effective management of the resources overseeing the properties. You will continuously evaluate and optimize strategy and process using data-driven approaches and close collaboration with the leadership team to create measurable results in the ongoing growth of property management.

You will

• Continuously seek opportunities to improve efficiency in day-to-day task completion
• Create documentation, charts, and spreadsheets that clearly relay the team’s metrics, workload, priorities, and performance
• Train and support new and existing team members, ensuring the team is well-equipped to address tasks at their assigned properties
• Adhere to Red Dot’s core management pillars - build your team, know your KPIs, drive business results, and exemplify exceptional communication with your peers
• Occasionally travel to audit the facilities and the work of your team and for inspection of facilities under contract for purchase
• Advise and problem-solve as situations arise, assisting with prioritization of tasks as necessary
• Collaborate with members of Operations Management to accomplish initiatives aligned with business goals
• Lead a team of 10-15 Facility Supervisors in the management of 60-100 individual storage facilities within your assigned region
• Work with the People Team to drive employee success with your direct and indirect reports
• Remotely audit facilities and the work of your team through virtual assessments and the use of other technology
• Optimize resources to accomplish tasks among the properties, ensuring adequate coverage during staffing constraints
• Regularly monitor the quality of work of your direct reports to ensure tasks are completed in an adequate and timely manner

You have

• Strong operational skills that will drive organizational efficiencies and customer satisfaction
• 3+ years of commercial or residential property management experience
• The ability to travel up to 25% of the time on occasion
• A high degree of empathy regarding customer and employee needs and are passionate about helping customers achieve their goals
• Experience successfully working with senior leadership, and in high-growth, results-oriented, deadline-driven environments
• Possesses a strong management presence and leadership ability
• The ability to operate a company vehicle
• Proven ability to develop strategies and translate them into initiatives while measuring successful delivery
• Demonstrated operational excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning
• Exceptional communication and interpersonal skills that inspire and motivate
• Prior success in utilizing data for decision-making

We provide

• Use of a company vehicle
• 401(k) and match; medical, dental, and vision insurance; flexible and health savings accounts; short- and long-term disability insurance; flexible schedule; basic and voluntary life insurance; paid time off; wellness benefit
• Company-issued equipment

Red Dot Storage is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.