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Regional Director Of Communications

Company

MercyOne Des Moines Medical Center
Address , Clive, 50325, Ia
Employment type FULL_TIME
Salary $51.41 - $74.55 an hour
Expires 2023-06-24
Posted at 1 year ago
Job Description
Overview

If you want to lead communications for an organization which aims to transform the health of our communities, we invite you to join us. The MercyOne team of more than 22,000 colleagues is committed to improving the lives of individuals and communities across the state of Iowa and beyond.

The regional director of communications is responsible for the essential functions below, which will positively impact MercyOne’s vision and performance including having a significant impact on Team Engagement. The division director of communications also plays a key role in culture transformation.

This role is a trusted partner and source of invaluable counsel for many executive and senior leadership team members.

Responsibilities

ESSENTIAL FUNCTIONS

Develop and Evolve MercyOne Communications Strategy Duties (~30%)
  • Connect MercyOne colleagues to our mission, vision, values and their impact on our balanced score card results.
  • Train marketing and communications teams and leaders on best practices for brand voice and culture communications in their work.
  • Develop, create, implement and track performance of all facets of internal and external communications, as well as continuous improvement and optimization of communications and communication’s impact.
  • Collaborate with colleagues at all levels to understand the needs of the organization overall as well as the needs of location-based divisions and functional services.

Communications Management/Operations Duties (~40%)
  • Ensure the implementation of the MercyOne brand style guide by partnering with all marketing and communications colleagues and implementing appropriate updates.
  • Leverage your strong organization, writing and executive presence skills to support important key MercyOne strategies including, but not limited to integration into Trinity Health processes and systems, colleague engagement and retention, culture transformation, government advocacy and financial performance improvement.
  • Serve as PIO and accountable executive as appropriate.
  • Create accountability and optimize implementation of the communications strategy via leadership, mentoring and management of the communications team including the following direct reports manager internal communications, manager public relations, and 5 regional communications leads.
  • Support culture change, including sourcing and promoting stories which capture culture transformation and inspire MercyOne colleagues. Infuse culture language and brand voice into all communications and media.
  • Support HR on communicating significant leadership and organizational changes and appointments.

Develop Leadership Communications and Statewide Communications Competencies (~30%)
  • Through a team of ten, support MercyOne location-based divisions and MercyOne-wide functions including the medical group, network affiliates, operations, advocacy, Mission, HR and brand teams.
  • Support the MercyOne CEO and Executive Leadership Team (ELT) with overall communications, including, but not limited to, PowerPoint presentations, meeting talking points and video script development to help them effectively communicate with colleagues and external stakeholders.

Qualifications
  • Capable of handling multiple projects on constricted timelines, as well as project management experience overseeing large change management initiatives, or experience with a start-up organization.
  • This position is expected to travel to various Trinity Health sites as needed (10%)
  • 5-10 years demonstrated experience in the communications and public relations (health care, consulting and/or related experience preferred). Expertise in helping colleagues understand “what this means to me.”
  • This position may operate in a hybrid (i.e., work from home /office) environment.
  • Bachelor’s degree in communications, public relations, marketing, journalism or a related field required.
  • A reputation for discretion, integrity, judgment, responsiveness and strong attention to detail.
  • Credible, adaptable and someone who demonstrates strong initiative and ownership of high-level projects.
  • Adeptness at working with, coaching and meeting the needs of senior management, as well as a willingness to provide counsel, listen and take direction.
  • Organized leader with a love of timelines and project management.
  • Demonstrated experience in development and successful implementation of communication strategies.
  • Well-developed ability to engage with key stakeholders and craft clear, tailored and accurate communication.
  • Ability to coach and mentor others inside and outside the team, as well as provide constructive feedback effectively.
  • A strong team player with the ability to build good relationships with key stakeholders.
  • Experienced in prioritization with demonstrated ability to react positively and quickly to sudden and unpredictable changes. Ability to operate with a sense of urgency with rapid response capabilities.
  • Ability to establish expectations, timelines and deliver results through a high level of collaboration. Need to be an influencer.
  • Extremely professional and results-driven with a strong desire to solve problems and continue learning to broaden knowledge of health care industry, colleague engagement and strategic communications.
  • Highly effective written and verbal communication skills for communicating to various audiences.
  • Organizes facts, ideas and evidence logically and presents ideas clearly.

Pay Range
$51.41 - $74.55 /hour