Records Compliance Coordinator Jobs

Job Summary

JOB SUMMARY

Under general supervision of the Records Supervisor, is responsible for receiving and processing case requests for the Police Department in accordance with local and legislative regulations. The position works independently in a highly organized manner with limited supervision.

Essential Functions And Decision Making

ESSENTIAL FUNCTIONS Point of contact for all police agency records requests from the District Attorney’s Office and Hays County District Clerk’s Office; Provides response and maintains communication to requests for police agency records within regulations mandated by the Michael Mortan Act, Senate Bill 111 and Texas Government Code.

• Redacts or reviews redaction in confidential records before releasing documents to the public.
• Coordinates and provides information to other law enforcement and government agencies as well as certifying cases involving juveniles and working closely with juvenile probation.
• Provides assistance to citizens and other departments regarding public information matters.
• Required to be able to render credible testimony in any court proceeding to include District and County Courts
• Complies with the City’s Public Information Policies and Procedures in accordance with the Texas Public Information Act.
• Works closely with the Police Records Supervisor to review and complete court ordered expunctions, sealing orders, oversees the records destruction process, submits reports to the Texas State Library.
• Maintains and utilizes departmental programs, records and databases; creates or updates existing procedures, forms or databases to comply with current laws and regulations.
• Works closely with Risk Management to stay informed of possible and pending litigation and legal holds on records that would require an Attorney General Opinion if requested.

Miscellaneous

• Performs various administrative tasks requiring tracking, interaction, and coordination with departmental staff and other city departments.
• Regular and consistent attendance for the assigned work hours is essential.
• Performs other related duties as assigned or required.
• Creates transcriptions when needed
• Provides backup support for records staff as needed.
• Travels to and attend meetings, conferences and training.
• Notarizes official records and reports.

DECISION MAKING

• This position works under limited supervision.
• Must possess the ability to independently solve problems and make decisions concerning assigned projects.

MINIMUM QUALIFICATIONS (Salary Is Dependent Upon Qualifications)

MINIMUM REQUIREMENTS

• Must obtain certification as a Notary in the State of Texas within 6 months of hire date.
• Two (2) years customer service and records experience is required.
• High School Diploma or equivalent is required.
• May be required to obtain National Crime Information Center and Texas Crime Information Center Certifications.
• Must possess a valid Texas Driver’s License with an acceptable driving record.

Preferred Qualifications

• Bilingual (English/Spanish) preferred.

CORE COMPETENCIES AND PHYSICAL DEMANDS

JOB DIMENSIONS

• Skill in independently prioritizing, tracking, and managing multiple projects, assignments and duties to comply with statutory and court-ordered deadlines with strong attention to detail.
• Ability to resolve customer complaints and concerns.
• Knowledge of Texas Code of Criminal Procedure, Family Code, Government Code, knowledge of computers and related equipment, hardware and software to maintain multiple databases and spreadsheets.
• Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, the media, and the general public.
• Maintains the integrity, professionalism, values and goals of San Marcos Police Department by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
• Must be able to read/comprehend law enforcement records, offense codes, and regulations governing records management activities.
• May be exposed to hostile and/or angry citizens and defendants.
• Maintains the absolute confidentiality of all records and information
• May be required to appear and testify in court.
• Knowledge of the Public Information Act

PHYSICAL DEMANDS AND WORKING CONDITIONS

Physical requirements include lifting up to 20 pounds rarely. Subject to handling, fine dexterity, vision, hearing and talking constantly; sitting frequently; standing, walking and bending occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, crawling, twisting, climbing, balancing and foot controls rarely.

Working conditions involve exposure to infectious diseases, criminal offenders, and potentially irate members of the public.

Safety Sensitive Position.

WORK HOURS

8:00am - 5:00pm

Monday - Friday, Occasional Evenings and Overtime

FLSA STATUS

Non-Exempt

The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide

Benefits

Medical, Dental & Vision Coverage

• Choice Plus PPO Plan
• United Healthcare
• Prescription Drug Plan
• Dental Plan
• Virtual Doctor Visits 24/7
• Wellness Initiatives

Davis Vision Insurance

• Laser Vision Correction discounts
• Premium Vision Plan
• Base Vision Plan

Retirement

• Texas MunicipalRetirement System (TMRS)
• Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA

ADDITIONAL BENEFITS

• City paid Life and AD&D Insurance
• Sick Leave
• Holidays
• Employee Assistance Program
• Flexible Spending Accounts
• Direct Deposit
• Vacation
• Longevity Pay
• Voluntary Life, AD&D and Long Term Disability insurance
• Tuition Reimbursement
• Activity Center Membership

The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services.

Closing Date/Time: 6/30/2023 12:00 AM Central