Receptionist - State Farm Agent Team Member

Role Description

As a Receptionist - State Farm Agent Team Member with Cindy Cabanas, State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Establish customer relationships and follow up with customers as needed.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Qualifications

• Proactive in problem-solving
• Dedicated to customer service
• Self-motivated
• Excellent communication skills to assist customers and coordinate with other agency team members
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Ability to make presentations to potential customers
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Detail oriented
• Property and Casualty license (must be able to obtain)

Benefits

• Valuable career-building experience
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office

Hours

• Hourly pay plus commission/bonuHourly pay plus commission/bonuss
• Monday - Thursday 1pm to 5pm
• Hourly pay plus commission/bonus
• Friday 8am - 5pm

Compensation: $16.00 - $18.00 per hour

We Are Located In Beaumont, CA And Help Customers With Their Insurance And Financial Services Needs, Including

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

• Auto insurance
• Retirement planning
• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.