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Count Team Member I
Company | Hard Rock International |
Address | Sacramento, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-09-25 |
Posted at | 8 months ago |
The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Slot machines, as well as ensuring compliance with the Gaming Commission. The incumbent is also responsible for providing extraordinary service to both the internal and external guest.
- Counts and reconciles total funds to ensure the integrity of the count.
- Remove drop cans from Slot machines and transport cans to Count Room.
- Transfers the corresponding documentation to the Accounting Department on a daily basis.
- Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
- Conducts all facets of the count from the opening of the boxes, counting of the drop, verification of documentation and bundling of currency to the final reconciliation of totals, as well as any other related tasks.
- Perform work regularly and predictably.
- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Attend and participate in meetings, completing follow-up as assigned.
- Conducts a mechanically assisted count of the contents of the Slot machine boxes.
- Prepares funds, with proper documentation for transfer of funds to the Cage Department.
- Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor.
- Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.
- Must successfully pass drug screening.
- Must successfully pass background check.
- Must be at least twenty-one (21) years of age.
- Prior experience in the Gaming industry strongly preferred.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Cashiering or banking operations.
- 10-Key calculator.
- The Gaming industry, including principles and practices of a capital and operations budget.
- Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
- Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
- This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
- Ability to bend and lift up 40 lbs.
- Communicate effectively with coworkers and management.
- Ability to stand for long periods of time.
- Interpret and explain policies and procedures.
- Be flexible to work early morning/overnight shifts and time schedules as needed.
- Obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Count and separate varying denominations of vouchers and currency.
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