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Member Care Agent Jobs

Receptionist - State Farm Agent Team Member
By State Farm Agent At Indianapolis, IN, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 25 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Bel Air, MD, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At Greenwood, MS, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
We have 20+ years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Customer Care Agent Jobs
By Austin and Associates At United States
Excellent verbal and written communication skills
If you have these qualifications, you're a great fit for this role
Conduct calls with representatives to expand reach of the company
Conduct appointments with potential clients (we work around your schedule)
Become fluent in Financial products (Ability to obtain financial licenses: Life, Series 6, 26, 63, 65)
Train and onboard new hires
Receptionist - State Farm Agent Team Member
By State Farm Agent At Milton, FL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At York, PA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Staff Assistant - State Farm Agent Team Member
By State Farm Agent At Virginia Beach, VA, United States
Excellent communication skills - written, verbal and listening
Experience in a variety of computer applications, particularly Windows
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Member Care Assistant Manager
By iFIT At Logan, UT, United States
Work closely with WorkForce management to find proper scheduling blocks based on the need of the business.
Teach and motivate the leadership team to actively participate in call floor programs as discussed by management.
Review and request agent needs, areas of concern, and certification information.
Have working knowledge of web based computer systems.
Administer corrective actions for any item that is detrimental to providing the customer with the best experience possible.
Help encourage a positive and professional work environment.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Weatherford, TX, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Customer Care Agent Jobs
By Peoples National Bank, N.A. At Mount Vernon, IL, United States

Are you looking for a great career that offers work/life balance, professional growth, an opportunity to serve in your local community, plus work in a friendly team environment? Peoples National Bank ...

Member Service Hybrid Agent (Chamblee - Brookhaven)
By Delta Community Credit Union At , Brookhaven
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.
Manager, Member Care Services
By Included Health At , Remote
Manage workflows/processes, competencies, staffing models, and metrics for each of your teams
Partner with training and Customer Success Managers to provide feedback and/or guidance on training needs
Healthcare experience and a minimum of 5 years professional experience
Bachelor's degree or experience in lieu of degree
Prior experience managing operations, budgeting, and forecasting
Experience creating new processes and modifying existing processes to meet business needs
Account Associate - State Farm Agent Team Member
By State Farm Agent At Madison, NJ, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Able to achieve mutually agreed upon marketing goals
Interested in marketing products and services based on customer needs
Receptionist - State Farm Agent Team Member
By State Farm Agent At Mobile, AL, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have over 20 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Paid time off (vacation and personal/sick days)
Account Associate - State Farm Agent Team Member
By State Farm Agent At Centennial, CO, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 40 years of combined insurance experience in our office.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Staff Assistant - State Farm Agent Team Member
By State Farm Agent At Atlanta, GA, United States
Remote Flexible (1-2 Days After 6 Months In-Office)
Excellent Communication Skills – Written, Verbal, and Auditory
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
How we elevate YOUR skills:
Looking for the skills and confidence to run a business in the future?
Paid Time Off (Vacation and Personal/Sick Days)
Account Associate - State Farm Agent Team Member
By State Farm Agent At Buford, GA, United States
Excellent Communication Skills – Written, Verbal, and Auditory
How we elevate YOUR skills:
Paid Time Off (Vacation and Personal/Sick Days)
Growth Potential & Opportunity for Advancement within my Agency
Agent Aspirant Program for Individuals Aspiring to Own a Business
Use customer-focused, needs-based review process to educate customers about insurance options.
Products Representative - State Farm Agent Team Member
By State Farm Agent At Hempstead, NY, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Property and Casualty license (must have currently)
Member Service Hybrid Agent (Dallas Hwy )
By Delta Community Credit Union At , Marietta, 30064, Ga
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.
Customer Care Agent Jobs
By Valvoline At , Lexington, 40509, Ky
Utilizing research skills to troubleshoot customer issues
Delivering world class customer service to customers with issues and inquiries via phone in a contact center environment
Maintaining solid customer relationships by handling customer inquiries
Using proprietary software programs to track calls
Providing proactive communication to internal and external customers
Maintaining productive relationship with peers through positive team work

Are you looking for a job that offers a great work-life balance and the chance to help people? Become a Member Care Agent at our company and you'll get to do just that! You'll be the first point of contact for our customers, providing them with the best customer service experience possible. Plus, you'll get to work in a friendly and supportive environment with great benefits. Join us today and make a difference!

A Member Care Agent is a customer service representative who provides support to customers of a particular organization. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Member Care Agent Skills Required?

• Excellent communication skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer software and applications
• Knowledge of customer service principles and practices

What is Member Care Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Member Care Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Member Care Agent Experience?

• Previous customer service experience
• Experience in a call center environment

What is Member Care Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the database
• Follow up with customers to ensure their satisfaction with the resolution