Care Team Agent Jobs

Utilizing research skills to troubleshoot customer issues

Delivering world class customer service to customers with issues and inquiries via phone in a contact center environment

Maintaining solid customer relationships by handling customer inquiries

Using proprietary software programs to track calls

Providing proactive communication to internal and external customers

Maintaining productive relationship with peers through positive team work

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Looking for the skills and confidence to run a business in the future?

Establish customer relationships and follow up with customers, as needed.

Work with the agent to establish and meet marketing goals.

Maintain a strong work ethic with a total commitment to success each and every day.

1-3 years relevant work experience

Knowledge of Microsoft 365 software is preferred

Experience in a direct-to-consumer environment is preferred

High level of organization competency

Ability to stay focused and on-task for several hours at a time

You care about your work and interactions with others

1-3 years relevant work experience.

Knowledge of Microsoft 365 software is preferred.

Experience in a direct-to-consumer environment is preferred.

High level of organization competency.

Ability to stay focused and on-task for several hours at a time.

You care about your work and interactions with others.

Excellent communication skills to assist customers and coordinate with other agency team members

Establish customer relationships and follow up with customers as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Ability to make presentations to potential customers

Excellent communication skills - written, verbal and listening

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

Excellent communication skills - written, verbal and listening

Looking for the skills and confidence to run a business in the future?

Use a customer-focused, needs-based review process to educate customers about insurance options.

Maintain a strong work ethic with a total commitment to success each and every day.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We have 28 years of combined insurance experience in our office.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Excellent communication skills - written, verbal and listening

We have Over 45 years of combined insurance experience in our office.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Adaption of skills necessary to operate a business.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Work with the agent to establish and meet marketing goals.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement in my agency

Excellent communication skills - written, verbal and listening

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

Stay up-to-date with product knowledge and company updates to provide accurate and relevant information to customers.

Previous experience in customer support or a related role, preferably in a messaging-based customer service environment is preferred.

Exceptional written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.

Strong problem-solving skills and the ability to think quickly on your feet in a fast-paced environment.

Excellent interpersonal skills with a friendly and patient demeanor.

A passion for providing exceptional customer experiences and a dedication to continuous improvement.