Receptionist Jobs

Join Our Dynamic Team at Physical Therapy of Melissa!
At Physical Therapy of Melissa, our mission is to empower and educate our community, enabling them to live healthy, active lives, free from pain and physical limitations. As a therapist-owned and operated clinic, we prioritize personalized care for our patients and our team. What sets us apart is our unique culture and family atmosphere! We're not just colleagues; we're a close-knit group that enjoys participating in community and social events together, including retreats, picnics, sporting events, holiday parties, and happy hours. As our community grows, so do the career opportunities within our clinic.
Check out our team here: https://ptofmelissa.com/our-team/
We Offer You:

• Take the reins as a Patient Experience Manager, leading the team
• Company-sponsored team dinners and outings
• Career courses to enhance your skillset (annual budget of $2,000+)
• Grow into a management role as an Assistant Patient Experience Manager
• Hourly pay at $14-16 per hour based on experience
• Embrace additional responsibilities as our Chief Culture Officer or Community Manager
• Fixed Schedule: Mon - Fri 1pm-7pm
• Paid onboarding and training
• Paid time off for self-care, family, friends, and travel
• Consistent hours (30 hrs/week)
• Excel as a super-star Patient Experience Coordinator
• Clear career progression options:

We Believe in Career Development!
Whether you're new to the role or hold a certification, we're committed to helping you plan your certification and courses to sharpen your skills and expand your professional toolkit. At Physical Therapy of Melissa, we believe in the endless pursuit of learning. Take advantage of our Business Mentorship Program, an ongoing opportunity to evolve into an administrative and operational superstar. And when you feel ready, you can even mentor others!
How Does It Work?

• Engage in ongoing role-specific training sessions
• Participate in monthly business challenges to develop your skills
• Track your progress and metrics weekly

Contact us if you share the following CORE VALUES:

• Fostering a sense of family, not just a team
• Actively participating in community well-being
• Prioritizing organization and efficiency for an optimal patient experience
• Providing quality and compassionate service
• Embracing evidence-based practices that benefit our patients

What We Expect from You:

• Ability to master software used in clinic operations, including scheduling, invoicing, and payments
• Willingness to learn how to deliver an exceptional patient experience over the phone
• Passion for helping others, even in a fast-paced environment
• Commitment to your onboarding process for a quick start
• Desire to track your metrics and identify areas for improvement

Preferred, but NOT Required:

• Familiarity with physical therapy
• Experience as a waiter/waitress/host/hostess
• Previous experience in retail
• Inbound or outbound phone experience
• Ability to learn new software and perform data entry
• Familiarity with general office procedures
• Proficiency in computer use and general office equipment

Join our team at Physical Therapy of Melissa and embark on an exciting career journey. We value your professional growth and are dedicated to providing a supportive and enriching environment. Apply today and become part of our exceptional team!