Quality Assurance Manager Jobs

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Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Quality Lead of the Plant who drives processes and tools to continuously improve quality of product and services. Develops, implements, and ensures commitment to processes, procedures, and standards ensuring increased customer satisfaction. Focus on Customer Satisfaction through Complaint investigation; root cause determination; corrective measures enforced; and report out to Commercial teams / customers. Focus on continual improvement efforts through Opportunity Cost reduction, effective/efficient processes throughout all Plant departments, Risk assessment and mitigation. Lead driver for Sherwin Williams’ Global Business Management System, ensuring Management Reviews are performed monthly and are effective. Maintain site ISO9001 2015 certification. Implement actions driving performance that will allow site to meet KPI’s for Quality initiatives. Lead investigator for internal non-conformances and drive corrective actions through influence. Actively participate in Region quality improvement efforts.
Major Tasks Performed

• Implement Product Control Plans; utilize site PFMEA to drive preventative actions based on risk.
• Lead site efforts in driving correct activities that will allow site Quality Metrics to be met
• Initiates and leads investigation of Customer Complaints, organizing and driving required actions to obtain root cause, while also working with team to develop effective corrective actions and implementation. Determine effectiveness of actions and verification through data analysis and audits of production facility
• Ensures quality procedures and standards are followed and met
• Leads continuous improvement of Plant and Lab processes to improve product quality and customer satisfaction
• Initiate and lead continuous improvement efforts in cross-functional capacity, including Manufacturing, R+D, Quality, Commercial, and Technical Services Representatives
• Works closely with, and is part of, Site Leadership Team
• Ensure site follows all requirements set forth by Sherwin Williams’ Global Business Management System and ISO9001 2015. Ensures site is continuously “audit ready”
• Performs site audits for each process to ensure current standards and procedures are being followed or if further improvement is required. Drive needed improvements
• Develop reports (8D; ARC; etc.) to respective parties, including customers, sales, Plant personnel, and senior leadership
• Assist with new formula introduction and Plant manufacturing acceptance

Minimum Qualifications

• At least two (2) years of previous supervisory experience
• Must be at least 18 years of age
• Bachelor's degree from an accredited institution
• Must be legally authorized to work in the country for which you are applying for employment without now or in the future needing sponsorship for employment visa status

Preferred Qualifications

• Experience with Quality testing and Quality systems management (such as ISO 9001, etc.)
• Experience working in the paint industry
• Experience with Continuous Improvement processes/techniques such as Six Sigma, Lean, Transactional Lean or Root Cause Analysis
• ISO9001 2015 Certified Lead Auditor
• In-depth knowledge and hands on experience with statistics and statistical software, including Minitab

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Primary Location
United States-Ohio-GROVE CITY
Work Locations
USA OH Grove City Plant
Travel
Yes, 25 % of the Time
Job Posting
Apr 12, 2023
Schedule
Full-time
Respond By
Apr 20, 2023
Pay Basis
91,425.36
A general description of benefits offered can be found here .
This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.