Quality And Performance Project Manager

Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.

Augmedix is on a mission to help clinicians and patients form a human connection at the point of care without the intrusion of technology. Augmedix’s solutions extract data from natural physician-patient conversations and convert it to medical notes in real time, which are seamlessly transferred to the EHR. To achieve this, the company’s Ambient Automation Platform uses Automated Speech Recognition and Natural Language Processing, supported by medical documentation specialists.

Leveraging this platform, Augmedix’s solutions relieve clinicians of administrative burden, in turn, reducing burnout and increasing both clinician and patient satisfaction. Augmedix is also leading the revolution in leveraging point-of-care data by making connections between millions of physician-patient interactions and analyzing them to deliver actionable insights that elevate patient care.

The Augmedix Quality Performance Team is part of our Quality and Performance department. This team oversees Medical Documentation Specialists (MDS) to ensure high-quality service is delivered to both new and existing clinician customers. The Quality and Performance Manager is the subject matter expert on all things pertaining to Augmedix’s services and deliverables, in-depth auditing, and root cause analyses to maintain full compliance on every note taken by our team members in the US and abroad. The team identifies opportunities for system-wide improvement to effectively optimize Medical Documentation Specialist time and resources, and works extensively with cross functional teams to grow and scale the company.

If you have a passion for healthcare, healthcare technology, and are drawn to training, analysis, and performance coaching, then your skills may be perfectly aligned for this position. The day-to-day of this role requires someone who is able to quickly assess the needs of an identified challenge and offer recommendations to course correct. You are particularly good at encouraging those around you to reach their full potential and are able to communicate cross-functionally with several departments in the organization as well as with external client stakeholders. This opportunity explores interpretation of quality auditing results, process improvement, project management, content development and consulting with vendor management teams.

$65,000 - $75,000 a year

Salary range is listed above. There are several factors that determine final pay for a position including location and experience. Total compensation will typically include salary + performance bonus + equity.

Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.