Qa Engineer Iii (Remote)

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

The QA Engineer III is responsible to drive delivery quality across the Claims portfolio. He\She will establish, maintain and negotiate quality delivery standards and specifications; acts as a consultant to business partners, developmental and operational processes, quality practices, and quality audits. This position exists to ensure design and deliver quality while making sure that the software adheres to quality standards, best practices, innovation while reducing risks for testing all software products that are either built in-house or configured on the cloud. This position will also be responsible for devising strategies and approaches, coaching and mentoring junior team members, establishing automation roadmaps and hands-on testing.

What You Will Be Doing

Executes tasks that span across multiple systems/processes for one or more business projects/areas.

• Executes and maintains automated regression test suites using open source tools.
• Partners with the Development team to perform test via standards based on APIs for communicating between applications.
• Reviews, analyzes, and evaluates business and IT systems and user needs to determine the best test approach.
• Recommends process improvement and strengthens the quality standards and implements those improvements on approval.
• Follows standards in accordance with company policy and regulation (MAR, HIPAA, ISO 2700, ISO 27001, etc.).
• Influences quality engineering best practices within the scrum team.
• Audits test deliverables to ensure they meet standards and takes corrective action to mitigate variances.
• Tracks quality assurance metrics including reporting on pre-defined KPI, defect densities, and open defects counts.
• Estimates, prioritizes, plans, and coordinates test activities.
• Identifies, records, thoroughly documents, and tracks bugs

Develops detailed, comprehensive, and well-structured test plans and test cases.

• Develops and maintains automated test harnesses and libraries.
• Identifies risks and develops mitigation strategies.
• Creates tests that cover functionality, load, security, etc. at the API and GUI levels.
• Develops, publishes, and implements test strategy, test plans, and test scripts.
• Develops and applies testing processes to new and existing products to meet stakeholders needs.
• Develops and maintains testing standards, procedures, and guidelines to ensure consistent testing procedures.

Becomes a subject matter expert for one or more business areas and technical product.

• Performs quality audits across the various IT functions to ensure that quality standards, procedures, and methodologies are being followed.
• Acts as an internal quality consultant to advise or influence business or technical partners.
• Partners with distributed teams, outside vendors, or offshore testing partners.
• Coaches and educates others to increase early defect detection rates and decrease defect escape rates.
• Delivers quality process training to technical staff.

What You Bring To The Role

• Bachelor’s degree in Computer Science, Information Systems (or similar) and/or equivalent work experience.
• At least 7 years’ experience in similar position with at least 5 years of IT and/or relevant business experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Foundation level API certification preferred.
• Insurance industry experience preferred
• Certificated Software Test Engineer (CSTE) or International Software Testing Qualification Board (ISTQB) preferred.
• CP-SAT Selenium Automation Testing certification preferred.

Knowledge And Skills

• Strong experience with SQL and SQL and database schema designs and experience with building automation frameworks is a must.
• Understanding of the software development life cycle processes; understanding of different testing methodologies and their proper application.
• Work effectively in both Agile/Scrum and Waterfall (for specific external vendor-led efforts) frameworks.
• Knowledge of Insurance Industry best practices and business workflows a plus and Industry standard certification in Quality Assurance is strong desired.
• Ability to validate data transformations and perform End-to-End validations for ETL/ API enabled integrated systems.
• Ability to anticipate user behavior or risks to systems; ability to work independently; experience querying and using data to enhance testing approach/scope.
• Must have a customer-service mentality to resolve/avoid conflict and enable a team approach.
• Ability to speak in front of teams, stakeholders and management.
• Experience mentoring junior QA team members.
• Must have ability to learn, analyze, and interpret technical documentation such as software requirements, detailed designs, flow charts and database schemas.
• Automation feasibility definition and hands-on execution experience; ability to train others on automation practices and tools.
• Experience in analyzing requirements to reduce ambiguity and increase testability; experience developing and reviewing test plans, test cases, and test scripts.
• Ability to quickly understand and gain domain expertise in highly complex existing application and architecture.
• Ability to work effectively with geographically remote and culturally diverse teams.
• Works in an agile manner and must be flexible to changing priorities.

Compensation

The salary range listed for this position is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package outlined below.

WHY JOIN ICW GROUP?

• 10 paid holidays throughout the calendar year
• Bonus potential for all positions
• Want to continue learning? We’ll support you 100%
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Challenging work and the ability to make a difference

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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