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Company | Maximus |
Address | , Tallahassee, 32311, Fl |
Employment type | FULL_TIME |
Salary | Up to $145,000 a year |
Expires | 2023-07-26 |
Posted at | 11 months ago |
Job Introduction:
This role supports the Florida Healthy Kids program. Summary:Job Summary:
PLEASE NOTE: The candidate must live within a commutable distance to Tallahassee, Florida-hybrid role.
This role supports the Florida Healthy Kids program.
Essential Duties and Responsibilities:
- Continually monitor metrics and performance across multiple projects to improve performance as needed, including evaluating the accuracy of fiscal administration processes.
- Serve as member of a collaborative management team, and conduct regular management review meetings.
- Direct the design, development and implementation of reports to continuously monitor and measure all aspects of quality performance for multiple functional areas and projects, including evaluating document control efficiency and accuracy.
- Develop strategies and solutions for quality functions within business development opportunities including innovative, cost-effective approaches for quality management meeting contractual and governmental requirements.
- Define, communicate, and provide oversight for all quality management activities, including quality monitoring systems, quality reviews, analysis, reporting, corrective actions, readiness reviews, project reviews, related outcomes and associated follow-up actions, including controls, monitoring, and proven practices.
- Develop contractual and quality assurance oversight systems and goals and implements specific objectives to ensure oversight systems are adequate and goals are realized, including but not limited to evaluating the effectiveness of contract required programs, policies, systems, and processes.
- Direct all compliance certifications and re-certifications, including ISO 9001 quality management standards. Monitor the effectiveness of subcontractors and compliance with all contract requirements.
- Define strategies and process to implement a comprehensive quality management discipline across multiple projects.
- Build a team responsible for quality management, including both direct reports and staff in a matrix reporting relationship. This includes evaluating the effectiveness of staff training and training plans.
- Provide guidance and oversight to projects developing quality plans and methodologies to maintain robust quality management systems meeting all necessary compliance standards.
Minimum Requirements:
Education and Experience Requirements:- Bachelor's degree in related field required
- 10-12 years relevant professional experience.
- Call center experience required.
- Healthcare experience preferred.
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