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Qa Director Jobs

Company

Maximus

Address , Tallahassee, 32311, Fl
Employment type FULL_TIME
Salary Up to $145,000 a year
Expires 2023-07-26
Posted at 11 months ago
Job Description
Job Introduction:
PLEASE NOTE: The candidate must live within a commutable distance to Tallahassee, Florida-hybrid role.

This role supports the Florida Healthy Kids program.
Summary:

Job Summary:

Essential Duties and Responsibilities:
  • Continually monitor metrics and performance across multiple projects to improve performance as needed, including evaluating the accuracy of fiscal administration processes.
  • Serve as member of a collaborative management team, and conduct regular management review meetings.
  • Direct the design, development and implementation of reports to continuously monitor and measure all aspects of quality performance for multiple functional areas and projects, including evaluating document control efficiency and accuracy.
  • Develop strategies and solutions for quality functions within business development opportunities including innovative, cost-effective approaches for quality management meeting contractual and governmental requirements.
  • Define, communicate, and provide oversight for all quality management activities, including quality monitoring systems, quality reviews, analysis, reporting, corrective actions, readiness reviews, project reviews, related outcomes and associated follow-up actions, including controls, monitoring, and proven practices.
  • Develop contractual and quality assurance oversight systems and goals and implements specific objectives to ensure oversight systems are adequate and goals are realized, including but not limited to evaluating the effectiveness of contract required programs, policies, systems, and processes.
  • Direct all compliance certifications and re-certifications, including ISO 9001 quality management standards. Monitor the effectiveness of subcontractors and compliance with all contract requirements.
  • Define strategies and process to implement a comprehensive quality management discipline across multiple projects.
  • Build a team responsible for quality management, including both direct reports and staff in a matrix reporting relationship. This includes evaluating the effectiveness of staff training and training plans.
  • Provide guidance and oversight to projects developing quality plans and methodologies to maintain robust quality management systems meeting all necessary compliance standards.

Minimum Requirements:
  • Bachelor's degree in related field required
  • 10-12 years relevant professional experience.

Education and Experience Requirements:
  • Call center experience required.
  • Healthcare experience preferred.
MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency: Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max: USD $145,000.00/Yr. Posted Min: USD $70,500.00/Yr.