Director Of Payments | Remote | Starting At $125K

DIRECTOR OF SALES | 100% REMOTE | STARTING AT $125K

Role / Responsibilities

Responsible for oversight and day-to-day operations of payment rails and platforms, Debit/Credit Card plastics and transactions, ATMs and money orders. Works with leaders to set strategic priorities and direction for payment operations. For all areas of responsibility ensures the appropriate level of staffing, leadership, mentoring and training is in place to support the success of the team members.

• Ensures efficient and accurate operation of credit union payment systems.
• Responsible for debit/credit card functions related to transactions and plastic management, including vendor relationship with Visa, Visa DPS, and other providers of the card program.
• Monitors performance of payment systems and provides comprehensive analysis and recommendations to ensure continued viability of the various systems.
• Maintains current knowledge of NCUA regulations, general accounting principles, NACHA rule & regulations, VISA rules & regulations.
• Oversees all wire processing and ACH programs. Monitors efficiency of these processes and stays up to date on all rule and regulation changes.
• Identify Voice of Customer related to payment systems and functions. Use quantifiable measurements to ensure our payment systems are meeting the needs of the member.
• Develops and continuously improves payment processing and functions.
• Responsible for all aspects of ATM program and vendor management of the program to include consistent cash fulfillment process across all platforms and stores.
• Collaborates with Finance/Treasury teams to provide reporting, analysis and understanding of cash flow transactions throughout the credit union.
• Works across all verticals and delivery channels to deliver a consistent and reliable payment experience to our members.
• Coordinates payment software, system and their interface with the credit union.
• Ensures Payment Operations staff is adequately trained, motivated and capable of providing efficient and effective support to external and internal team members.
• Contributes to the formulation, implementation, and administration of payment policies and procedures, as well as generating reports and relevant data to help track overall performance of payment channels.

Qualifications

• Accredited ACH Professional designation preferred.
• Experience within the payments field preferred.
• Strong decision-making skills required.
• Experience with DMAIC, Six Sigma, Project Management, Agile concepts preferred.
• Extensive experience in progressive management experience required.
• Banking experience is a plus!
• Education: Bachelor of Arts/Science degree in Business Administration, Finance or related field from an accredited university required. MBA or similar degree preferred.

Ready to Apply?

To learn more or to apply for this Director of Sales role, please get in touch with Arianna Fenimore [email protected] | 813-437-6973

FRG Technology Consulting is a global recruitment expert dedicated to placing IT professionals-from developers and consultants to technical leads and support analysts-in markets such as banking, manufacturing, retail, media, pharma, and professional services. We are at the forefront of delivering top tech talent across emerging technologies worldwide.