Prospect Park Zoo Visitor Engagement Associate 2023

Job Title: Visitor Engagement Associate
Location: Prospect Park Zoo
Department: Education
Reports to: PPZ Coordinator of Volunteers
Type: Temporary/Seasonal
Rate: $20.00/hour
Schedule: 3-4 days per week, 9:30a-4:00p, from July 1 through September 4, 2023, with required training in June (dates TBD)
POSITION SUMMARY
You will work part-time for the Wildlife Conservation Society (WCS) as a valued team member of the Education Department at the Prospect Park Zoo and report to the Coordinator of Volunteers. You will reach thousands of members of the public by leading engaging activities and demonstrations and narrating public feeds or enrichment presentations throughout the zoo.
Within these exhibits, Visitor Engagement Associates will have the exciting opportunity to conduct activities and speak with guests (both in small and large groups) about fun animal facts within our collection and conservation efforts that are being done globally and locally within WCS. This is a great opportunity for those interested in exciting the public about science and conservation, as well as those seeking hands-on experience in informal environmental education, live interpretation, and museum studies.
WHO WE ARE
WCS saves wildlife and wild places worldwide through science, conservation action, education, and inspiring people to value nature. To achieve this, we harness the power of our Global Conservation Program in nearly 60 nations, in all the world’s oceans, and our five wildlife parks in New York City - Bronx Zoo, Central Park Zoo, Queens Zoo, Prospect Park Zoo, and New York Aquarium - visited by 4 million people annually. We combine our expertise in the field, zoos, and aquarium to achieve our conservation mission.
The WCS Education Department works across our Zoos & Aquarium. We inspire a diverse and inclusive movement of conservation advocates by sparking connections with animals and nature, improving scientific literacy through hands-on investigation, and engaging constituents in stewardship and action to conserve wildlife and wild places.
PRIMARY RESPONSIBILITIES

• Work alongside volunteers to support and/or narrate daily Sea Lion Training Demonstrations.
• Facilitate fun thematic experiences for guests at Domestic Barn, Discovery Trail and Hall of Animals Theater.
• Support Keeper staff during weekend enrichment sessions at selected animal exhibits.
• Teach visitors to make connections between animal exhibits, wildlife conservation, & their daily lives.
• Participate in the upkeep of a safe, fun, and lively learning environment for all visitors and staff by providing and accepting feedback.
• Facilitate targeted visitor engagement activities as assigned by the Coordinator of Volunteers.
• Work closely with members of staff to ensure that interpretive stations/locations are well staffed, well stocked, well maintained, and safe for guests.
• Provide visitors with a memorable and positive experience by demonstrating the best possible customer service at all times.

WORKPLACE ENVIRONMENT

• We work in a fun environment, in a natural, park-like setting, surrounded by amazing wildlife.
• We value team members and community partners from all backgrounds and cultures with different skills, abilities, and perspectives.

PERKS

• Access for employees to visit WCS Zoos & Aquarium on days off with their staff ID.
• Courtesy guest tickets after 45 days of employment in good standing to visit WCS Zoos & Aquarium.

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Qualification Requirements
EDUCATION
Minimum- You are a high school graduate who has a strong interest and/or background in education, early childhood development, psychology, and/or environmental science.
Preferred- You are in pursuit of or have recently completed a college degree at the undergraduate or graduate level. Those with a background in education, early childhood development, psychology, and/or environmental science are encouraged. A background and/or experience in the theatrical arts is a plus!
OTHER SKILLS AND REQUIREMENTS

• You have the ability to remain patient, even in a busy, high-energy environment.
• Applicants must be 18 years of age at the time the application is submitted.
• You have excellent customer service skills and are friendly and outgoing.
• You have worked with young children or groups in formal or informal learning environments.
• Bilingual (in any language) skills are a plus
• You have the ability to work independently and as part of a team.
• You enjoy being imaginative & connecting with nature and sharing that experience with others.
• You have a high level of self-motivation; you are reliable, flexible and accountable.

Salary Range
$20.00/hour