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Visitor Services Associate Jobs

Lead Visitor Services Coordinator
By Smithsonian Institution At Washington, United States

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American ...

Senior Director, Visitor Services
By American Museum of Natural History At , New York, 10024 From $170,000 a year
Minimum of 7-10 years of experience in a closely related management capacity focused on customer service and engagement.
Computer skills, Excel, Microsoft Office and ticketing system experience preferred.
Provide mentorship and hands on support to managers in successfully handling any employee relations issue, staff training and recruitment.
Provide support to the Volunteer Services managerial staff who are responsible for 1100+ volunteers throughout the Institution.
Responsibilities include, but are not limited to:
Oversee a sophisticated operating and personnel services budget which exceeds $4 million with expected revenue targets in several areas.
Visitor Services Associate Jobs
By Ohio History Connection At Columbus, OH, United States
Benefits: Paid vacation/sick//holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection
Projects warmth, caring and friendliness.
Clearly and accurately communicates product and services information in order to influence a customer's buying decision.
Responsible for researching and resolving non-complex complaints to ensure customer retention and satisfaction.
Act as customer advocate providing the customers' feedback to appropriate Ohio History Connection department or program.
Provides general assistance by answering incoming telephone calls to general information line; transferring calls appropriately; fulfilling requests and orders.
Fbi Historical Sme / Visitor Services Representative /Top Secret
By DAWSON At , Washington, 20005 $60,000 - $70,000 a year
Knowledge of office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize work
Collaborate and assist with coordination of tours (large groups, student trips, and VIPs) by communicating with FBI Experience Operations Manager.
Minimum of 1 year of experience and demonstrated strong skills in public speaking and verbal communication
Assist The FBI Experience by providing VSR services Monday through Friday, during regular business core hours: 8:00 a.m. – 5:00 p.m.
Provide a welcoming, memorable, and interactive experience for the general public.
Visitor Services Assistant Manager
By HARRYSoftware At Naples, FL, United States
Visitor Services Assistant Manager Requirements/Qualifications
Visitor Services Assistant Manager Primary Duties and Responsibilities:
In conjunction with Visitor Services Manager, works closely with Community Relations team to ensure all third-party activities are handled appropriately onsite.
Works closely with Visitor Experience team to ensure all guests have a quality experience.
Works with Manager to ensure all team members are always representing the Garden in an appropriate manner.
Preferred minimum of 3 years customer service, retail, or fundraising experience.
Assistant Director For Visitor Services
By University of South Carolina At , Richland $49,396 a year
Experience in higher education setting, especially campus visit programming and/or enrollment management.
General knowledge of Technolutions Slate or other Customer Relationship Management (CRM) system is a plus.
Expertise in managing multiple projects from concept stage through production and delivery and in using project management tools.
Ability to meet deadlines and prioritize and manage multiple responsibilities concurrently.
Excellent organizational skills, mastery of logistics and high level of attention to detail relative to managing multiple projects.
Must be able to cultivate and manage key relationships with internal constituents, university partners, and external vendors.
Visitor Services Assistant Jobs
By US National Park Service At , Homestead, Fl $40,168 - $52,223 a year
If you are relying on your education to meet qualification requirements:
Meet Selective Service Registration Act requirement for males.
College transcripts, if qualifying based on education.
You will be evaluated for this job based on how well you meet the qualifications above.
Appointment subject to background investigation and favorable adjudication.
Complete the initial online assessment and USAHire Assessment, if required.
Assistant Visitor Services Manager
By Filoli At Woodside, CA, United States
Attend relevant conferences and workshops to advance management skills and interpretation skills.
Participates in weekly operations meetings and regular management meetings;
Assist the Visitor Services Manager in managing the hiring, promotion, performance evaluation, coaching, training, and management of Visitor Services employees;
AVAILABILITY – Maintain a flexible work schedule that includes evenings and weekends to meet the demands of executive management.
Supervises the Visitor Experience Specialists and Seasonal Experience Representatives in the absence of the Visitor Services Manager.
Education: B.A. or B.S. degree OR a combination of equivalent education and directly related work experience.
Visitor Service Associate Jobs
By Hillwood Estate, Museum & Gardens At Washington, DC, United States
Metro commuter benefits of up to $100 per month.
Read the full position description HERE.
A fabulous work culture that inspires your best work.
Support for career development with internal and external opportunities to learn and grow.
Life and accidental death and dismemberment, short & long term insurance at no cost to the employee.
Flexible spending account for dependent care.
Visitor Services Associate Jobs
By York County, South Carolina At York, SC, United States
Applicants with equivalent experience and/or educations may be considered.
Orients visitors to the museum, informing them of current programming and educational opportunities.
Shares membership benefits with visitors, and process membership payments when visitors become members.
Americans With Disabilities Act Compliance
Admits visitors to the museum, charge, and process admission payments.
Prepares daily deposit report for admissions and gift shop sales
Visitor Services Specialist Jobs
By Nashville Convention & Visitors Corp At Nashville, TN, United States
·Strong interpersonal skills; Proven experience as a team player
Interact with potential customers to suggest retail merchandise and promote special offers
Manage designated special projects as requested.
Responsibilities include, but are not limited to the following:
·Knowledge of Nashville as a visitor destination preferred
·Exceptional customer service skills and a desire to interact with visitors
Public Affairs Specialist (Visitor Services Coordinator)
By Smithsonian Institution At Washington, United States

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American ...

Visitor Services Associate - Ft
By Wings Over the Rockies Air & Space Museum At Denver, CO, United States
Positive personality, strong interpersonal communicator, and time management skills
Help manage the traffic flow of visitors and engage with all guests entering the facility
Sell tickets, process retail store transactions, and talk about the benefits of membership with all guests
Work with the Visitor Services Manager to train and assist new Visitor Services Associates
Give feedback about the Museum and ticketing policies to department managers for process/procedure improvements
Minimum six (6) months cashier and customer service experience
Museum Visitor Services Attendant
By State of Nebraska At Lincoln, NE, United States
Excellent customer service skills; engaging and friendly personality
Excellent communication skills, with internal and external parties
Provides front-end customer service, including greeting visitors, promoting programming and exhibits, and accepting payment for admissions, merchandise, and services.
Carries out opening and closing procedures including floor check, verifies monitors, phones, and point-of-sale are working properly.
Answers the phone and relays calls and messages.
Monitors museum security activity and reports issues to appropriate party.
Visitor Experience Associate, Seasonal
By DENVER BOTANIC GARDENS INC At , Denver, 80206, Co $17.85 an hour
Position Qualifications: Knowledge, Skills and Abilities
Handles visitor complaints and provide appropriate solutions. Direct complaints to management as needed.
High school diploma / GED and/or combination of education and equivalent experience is required.
Works with Membership, Visitor Services, and other Gardens’ staff to provide a positive experience for visitors during events, programs, and tours.
Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Visitor Services Assistant Jobs
By US National Park Service At , Friday Harbor, 98250, Wa $18.06 - $23.48 an hour
If you are relying on your education to meet qualification requirements:
Meet Selective Service Registration Act requirement for males.
College transcripts, if qualifying based on education.
You will be evaluated for this job based on how well you meet the qualifications above.
Appointment subject to background investigation and favorable adjudication.
Complete the initial online assessment and USAHire Assessment, if required.
Visitor Information Assistant Jobs
By U.S. Forest Service At Lone Pine, CA, United States

Summary Position is located in R5 on the Inyo NF, Mt. Whitney RD. Incumbent is responsible for monitoring the daily functions of a visitor center to assure optimum operation as well as disseminating ...

Bronx Zoo Visitor Engagement Associate 2023
By Wildlife Conservation Society At , Bronx Zoo, Ny $20 an hour

Job Title: Bronx Zoo Visitor Engagement Associate Location: Bronx Zoo Department: Education Reports to: Manager of Live Interpretation Type: Temporary/Seasonal Pay rate: $20.00/hour ...

Membership And Visitor Services Representative
By DENVER BOTANIC GARDENS INC At , Denver, 80206, Co $21.20 an hour
Position Qualifications: Knowledge, Skills and Abilities
Knowledge of POS software management and Raiser’s Edge and ATMS software preferred.
Helps members and non-members with account management.
High school diploma / GED and/or combination of education and equivalent experience is required.
Creates bookings and process sales for general admission, classes, tours, and events offered at Denver Botanic Gardens.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Prospect Park Zoo Visitor Engagement Associate 2023
By Wildlife Conservation Society At , New York, 10065, Ny $20 an hour
We value team members and community partners from all backgrounds and cultures with different skills, abilities, and perspectives.
Facilitate fun thematic experiences for guests at Domestic Barn, Discovery Trail and Hall of Animals Theater.
Provide visitors with a memorable and positive experience by demonstrating the best possible customer service at all times.
You enjoy being imaginative & connecting with nature and sharing that experience with others.
You have excellent customer service skills and are friendly and outgoing.
Bilingual (in any language) skills are a plus

Are you passionate about providing exceptional customer service? We are looking for a Visitor Services Associate to join our team and help create an unforgettable experience for our visitors! As a Visitor Services Associate, you will be responsible for greeting visitors, providing information, and helping to create a positive and welcoming atmosphere. If you have a friendly and outgoing personality and are looking for a rewarding career, this could be the perfect job for you!

Overview Visitor Services Associates are responsible for providing excellent customer service to visitors and guests of a facility. They are the first point of contact for visitors and are responsible for providing information, answering questions, and helping visitors navigate the facility. Visitor Services Associates must be knowledgeable about the facility and its services and be able to provide visitors with accurate information. Detailed Job Description Visitor Services Associates are responsible for greeting visitors and guests, providing information about the facility and its services, answering questions, and helping visitors navigate the facility. They must be knowledgeable about the facility and its services and be able to provide visitors with accurate information. Visitor Services Associates must be friendly and professional and be able to handle difficult situations with tact and diplomacy. They must be able to handle multiple tasks at once and be able to work independently. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of the facility and its services
• Ability to handle difficult situations with tact and diplomacy
• Ability to multitask
• Ability to work independently
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the facility and its services
• Ability to handle difficult situations with tact and diplomacy
• Ability to multitask
• Ability to work independently
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of the facility and its services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience in a similar role
Job Responsibilities
• Greet visitors and guests and provide information about the facility and its services
• Answer questions and provide accurate information
• Help visitors navigate the facility
• Handle difficult situations with tact and diplomacy
• Handle multiple tasks at once
• Work independently
• Use computer systems and software to provide information and answer questions