Project Manager, Digital Solutions (Remote)

*This is a remote position; candidates from all US geographies will be considered.*

JOB SUMMARY

The Digital Solutions Project Manager provides oversight of the Digital Solutions project portfolio and provides contributions to process improvement to ensure successful project delivery. The role is responsible for managing projects as well as leading and guiding assigned teams, managing resources, supporting continuous delivery, conducting peer reviews and working with other cross functional teams.

The Digital Solutions Project Manager supports pillar/department projects through utilization of project management fundamentals ensuring business goals are achieved and projects are executed on time and within budget. The role is responsible for generating overall Digital Solutions Pillar and Department portfolio reporting, analyzing project reports to identify issues and recommending solutions, training and mentoring Business Analysts, Solution Designers (System Administrators)/coordinators on project management fundamentals.

MAJOR RESPONSIBILITIES

Project Management

• Monitor project issues and propose solutions to ensure project is delivered on time, within budget, project objectives are met, and the customer is satisfied.
• Collaborate with department managers and resource managers to ensure projects are staffed appropriately.
• Provide project consultation to ensure business requirements are met to include collecting data, delivering and problem resolution.
• Oversee the Digital Solutions program/project load.
• Manage all phases of the project life cycle (Kick off, Discovery, Ensure the gathering and documentation of Requirements, Write User Story, Confirm Scope , Design and Build Process Flows, Create Project Schedule, Resource allocation, build, testing and deployment to ensure the project is completed on time, within budget requirements and quality standards.

Reporting and Budget Management

• Monitor and maintain project budget reports.
• Regular reviews of project deliverables to ensure project is within scope.
• Support project financial reconciliation by ensuring all staff hours, project expenses, and vendor invoices are submitted in a timely fashion.

Project Communication

• Facilitate regular (minimum monthly) status meeting for Digital Solutions Pillar and Department projects / portfolios.
• Facilitate internal and vendor communication by connecting appropriate team members to ensure transparency and collaboration.
• Escalate issues/concerns to Digital Solutions leadership as appropriate.
• Create bi-weekly status reports for projects / portfolios.
• Follow-up with internal team concerning upcoming major milestone dates.

Leadership

• Act as a change catalyst in Digital Solutions culture to more consulting and solutioning with excellent customer service
• Ensure technical documentation (policies, procedures, diagrams, etc.) is updated, Digital Solutions audits are seamless, Digital Solutions systems have appropriate monitoring and IT environments have appropriate Disaster recover in place
• Manage Digital Solutions Pillar and Department portfolio of projects, make strategic recommendations for portfolio-wide improvements and risk mitigation.
• Build a culture of collaboration including building and maintaining relationships inside and outside of Digital Solutions.
• Aid Digital Solutions Directors in investigation/discovery of new software solutions to meet the future strategic needs of Pillars and Departments
• Analyze team and portfolio project data, identify issues or areas of need, and propose solutions to resolve issues.
• Provide guidance and support to drive ACS Policies and directions
• Collaborate and provide work direction, if necessary, to Business Analysts and System Administrators enabling problem-solving support on projects.
• Review and meet SLAs for Tickets (ServiceNow), Tasks/User Stories (Azure Dev Ops) Projects and ensure they are delivered on time
• Drive conversations around team and department process development/improvement.

Other Functions

• Keep abreast of new trends, and changes in the IT industry.
• Undertakes specialized projects, studies, and assignments as requested by the Digital Solutions Leadership team.
• Provides status reports and presentations to Digital Solutions leadership staff.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).