Program Specialist - Remote | Wfh

Job Summary
We are seeking an enthusiastic and detail-oriented Administrative Support Specialist to join our dynamic team. As an integral member of our organization, you will play a key role in providing comprehensive administrative support, ensuring efficient operations, and delivering exceptional customer service. If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you to make a difference while growing your skills and career.
Responsibilities
Perform a wide range of administrative support duties, including authorizing subsistence and employment adjustment allowance awards, preparing medical referrals, enrollment authorizations, and reviewing vouchers for payment.
Take ownership of establishing authorization for all disabled veterans vocational rehabilitation claims, ensuring accuracy and adherence to regulations.
Maintain and update a unit spreadsheet with authorization dates for each applicant, ensuring data integrity and accessibility.
Review contractor reports and billing, ensuring quality, accuracy, and compliance, and recommend certification of invoices for payment.
Consolidate and process supply requests, ensuring timely procurement and maintaining inventory records.
Monitor supply spending, conduct budget reconciliation, and provide reports to division management, contributing to effective resource management.
Resolve various issues related to overpayment questions, class schedules, termination dates, and accounts receivable, demonstrating exceptional problem-solving skills.
Respond promptly and courteously to personal, telephone, and written inquiries, addressing inquiries regarding counseling status and providing necessary information.
Prepare and process forms to authorize enrollment, facilitate orientation for training, and maintain accurate case control.
Maintain diaries, collect data, and prepare recurring reports, ensuring timely and accurate information for management review.
Serve as the system administrator for the automated case management systems, ensuring data security, integrity, and efficient utilization.
Requirements
Must be a U.S. citizen.
Completion of a background/suitability investigation is required.
Selective Service registration is mandatory for males born after 12/31/1959.
A probationary period may be required.
A complete application package, including a resume, transcripts, etc., must be submitted.
Selected applicants will be required to complete an online onboarding process.
Qualifications
To qualify for this position, you must meet the following requirements by the closing date of this announcement, 06/20/2023:
Specialized Experience
GS-07 level: One (1) year of specialized experience equivalent to at least the GS-05 grade level in the federal service or other service. Specialized experience includes processing and handling mail, documents, and correspondence; performing administrative/data entry functions using computer software applications; and communicating with diverse customers via telephone and written correspondence.
OR
Superior Academic Achievement (SAA)
GS-07 level: A bachelor's degree (or equivalent undergraduate degree) in a qualifying curriculum from an accredited college or university, with evidence of superior academic achievement. This includes ranking in the upper 1/3 of your college class or major subdivision, election to a national scholastic honor society, or a GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or all undergraduate classes completed during the final two years.
OR
Graduate Education
GS-07 level: At least one full academic year (18 semester hours or 27 quarter hours) of graduate-level education in a field relevant to the position from an accredited college or university.
OR
Combination Of Graduate Education And Specialized Experience
GS-07 level: A combination of graduate education and specialized experience that, when calculated, equals at least 100% of the requirements. For example, if you have 50% of the required graduate education (9 semester hours) and 50% of the required specialized experience (6 months), you would meet the qualification.
Employment Type: Full-Time
Salary: $ 51,241.00 66,612.00 Per Year