Program Director Jobs

Intuitive Health is an innovative healthcare provider moving full-speed into the future, and is seeking a take-charge, high-energy person like you to fill our Program Director position!

Showcase your leadership skills as you provide oversight for a forward-thinking healthcare company that is breaking new ground by combining Emergency Room and Urgent Care services under one roof. Use your expertise and knowledge to provide guidance to a clinical staff looking to you for direction. Enjoy the perfect mix of job autonomy and collaboration as part of our operations team. Recruit the ideal staff to join you in providing outstanding care to an appreciative community. As Program Director with us, you will receive competitive pay, healthcare that includes dental and vision, Basic Life Insurance, disability insurance, an EAP, retirement plan and PTO.

This role could require a relocation dependent upon our market needs and your current location. So If you are ready for a new adventure and are willing to say yes to success, Intuitive Health's top-shelf Program Director opening is perfect for you! Apply today.

POSITION RESPONSIBILITIES

• Coordination and integration of Provider activities in concert with the Medical Director
• Serve as cultural champion facility(s)
• Oversight and management of facility level operations for Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department including but not limited to:
• Coordination with hospital partner for clinical recruitment and training
• Management of the customer service experience and relations at the facility and comprehensive measurement, tracking and reporting of customer satisfaction levels at the facility.
• Complete P&L responsibility for the facility(s)
• Participation in local marketing activities
• Provide leadership and motivation to maintain patient oriented customer service culture
• Ensure operational procedures are consistently maintained in facility
• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
• Management of facility department leadership staff for facility(s)
• Participate in regulatory and accreditation preparedness and survey process
• Participate in the budget development process with the Regional Vice President and Joint Operating Committee.
• Responsible for maintaining facility operational metrics in accordance with benchmarks set
• Responsible for volume and center level growth.
• Promote the value proposition of Intuitive through coaching the Clinical Managers and administrative staff through daily activities for partner relationship. Maintain a positive and engaged relationship with the hospital partner leadership team.
• Integration of operations with all applicable hospital departments (i.e. Nursing, Radiology, Laboratory, etc.)

REQUIRED EDUCATION
Bachelor’s degree required; Masters/MBA preferred, RN license preferred

REQUIRED SKILLS

• Strong communication & relationship management skills
• Ability to work collaboratively across multiple organizations
• Highly motivated individual with demonstrated initiative, independence, and curiosity
• Solid understanding of hospital based reimbursement including the interplay of documentation, coding, billing and collections.
• Alignment with our core values and ability to lead through servant leadership
• Strong, clear, and precise verbal and written communication skills
• Solid understanding of Healthcare Operations
• Self-driven, with an ability to work well under pressure and respond to shifting priorities
• Ability to manage multiple projects simultaneously

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Minimum of 7 years' experience within the healthcare sector
• Minimum of 3 years' experience in healthcare management required; experience with multi-site management is preferred

Job Type: Full-time

Pay: From $120,000.00 per year

Benefits:

• Employee assistance program
• Tuition reimbursement
• 401(k) matching
• Health insurance
• 401(k)
• Flexible spending account
• Relocation assistance
• Vision insurance
• Paid time off
• Life insurance
• Health savings account
• Dental insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• Describe your supervisor experience. How many people and what roles did you supervise? What position did you report to within the company?
• Please share your REALISTIC annual salary expectations. We use this data to make sure we do not spend your time unnecessarily with opportunities that do not meet your expectations.
• This job WILL REQUIRE relocation outside of DFW; please list all markets or major cities you are willing to relocate to.
• Briefly describe any experience you have had managing a healthcare clinic or related experience.

Education:

• Bachelor's (Required)

Experience:

• Healthcare sector: 7 years (Required)
• Healthcare management: 3 years (Required)

Work Location: In person