Register
Recruit Create CV

Applecare Partner Operations Manager Jobs

Partner Experience & Operations Manager
By Lyft At New York, NY, United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Partner Experience & Operations Manager
By Lyft At Nashville, TN, United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Partner Experience & Operations Manager
By Lyft At United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Amr Regional Training Manager, Applecare
By Apple At , Austin
Strong project management experience with the ability to lead multiple projects within tight timeframes.
Solid instructional design and delivery skills that meet the requirements of the adult learner in both classroom and distance learning settings.
Excellent presentation skills with experience delivering to an executive audience.
A solid track record as a training/learning manager at a multinational company.
Customer support/contact center training experience a plus.
Solid experience in Instructor Development.
Product Manager, Applecare Digital Sales
By Apple At , Austin
Comfortable driving product management principles and processes with business partners, UX/UI design teams and engineering teams
Familiarity with eCommerce business practices in customer experience
Experience guiding Agile/Scrum software development projects
Passion for working with stakeholder and engineering teams to align on and deliver product vision and strategy
A track record of working with engineering and design partners to build technology solutions
Background working with and understanding the needs of global teams
Applecare Quality Program Manager
By Apple At Raleigh, NC, United States

Summary Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your ...

Senior Manager, Partner Operations
By Bevi At Boston, MA, United States
Excellent project management skills, and a track record of organizing and driving complex cross-functional projects
Management and recruiting experience a plus
Strong communication and presentation skills, with the ability to effectively convey complex information to both technical and non-technical stakeholders.
Analytical skills - comfort analyzing, interpreting, and reporting on large data sets in Excel
Experience with Looker or comparable BI tools
Ability to create and implement tactical operational plans to achieve KPIs
Group Manager, Partner Operations (Mailchimp)
By Intuit At Atlanta, GA, United States
10+ years of related work experience in program management, partner operations, product management, customer support, or technical consulting.
Experience working in a distributed environment across a multi-national company
Strong written and verbal communication skills
Prior experience developing and managing technology and/or agency partnerships
Domain expertise and experience in the operations space
Experience working in or closely partnering with operations or customer-facing roles (e.g. customer support, back office operations, professional services, etc.)
Partner Operations Manager Jobs
By eBay At San Jose, CA, United States
Liaise with Ebay Facilities Performance Management team to design, replicate and implement best practices at partner sites
Escalate operational issues through executive updates to management, and lead through to resolution with partner to minimize impact to eBay customers
Strong Cross Functional partnership with operational performance management team for standardized processes
Manage operational relationships and planning with the following Ebay partners globally: CCG, PSA, GIA, Stoll, and any future authentication providers
Develop and manage relationships with on-site Operations Managers at each auth partner location
Partner with Program Managers to maintain up to date SOP’s and operating documentation for each program
Applecare Partner Operations Manager
By Apple At Austin, TX, United States

Summary Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your ...