Product Design Manager – Cash App For Business

We are looking for a seasoned design manager to lead a team of multifaceted designers focused on the seller experience on Cash App, helping merchants grow their business using our platform, and connect them with consumers in meaningful and valuable ways.
Cash App for Business is helping millions of entrepreneurs and small business owners take payments and run their businesses on Cash App. This team is responsible for building the programs and utilities that cater to the needs of a seller or business, from creating a professional-looking business account to connecting with existing and new buyers to accepting and tracking transactions to preparing tax documents.
As a design leader within the Marketplace org, you will recruit a well-rounded team of designers, promote an environment for creativity and growth, facilitate connections across teams and disciplines and product areas, influence the product vision at multiple altitudes and drive positive customer and business results.
You will:

• Bring comfort and expertise in technical environments, including knowledge of both the mobile and web client-side development process
• Develop deep partnerships across our business to effectively speak to design processes, design goals, and deliver user insights that inform product and go-to-market decisions
• Lead and scale a distributed design team across two key workstreams within Marketplace
• Guide the careers and development of your team, ensuring the amplification and growth of team members, including managers
• Shape the merchant experience across different products and businesses, including the brands Cash App, Afterpay, and Square.
• Play an important role in strategic planning efforts to understand and bridge our priorities with Design investment and output
• Contribute to Design team culture and take ownership for I&D efforts

You have:

• A clear point of view on design direction, an openness to new ideas and a bias for transparency and communication
• An understanding of performance marketing and brand marketing strategies
• Keen interest in reimagining digital and in-person commerce experiences for customers and businesses.
• Extensive industry experience with a proven track record of scaling product design teams
• Multiple examples of shipping successful high quality, end-to-end experiences or products
• A keen systematic and visual eye, and an understanding of how to use creativity to meet team goals
• Experience collaborating with leadership to inform product development processes and an understanding of how to solve product challenges across platforms
• Experience as an influential design leader who delivers impactful, strategic work that moves a business forward
• Bias towards action with a high degree of self-sufficiency and ability to influence up and across disciplines
• Experience managing talent and cultivating career growth
• Empathy for the customer, your teammates, and our mission

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Benefits include the following:

• Retirement Plans including company match
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
• Employee Stock Purchase Program
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits
• Paid time off
• Paid parental and caregiving leave
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Healthcare coverage

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.