Post Production Media Systems Engineer (Audio)

Disney Media & Entertainment Distribution (DMED) is seeking an experienced Audio Support Engineer, who will work closely with FX Network’s award-winning Marketing team and DMED Content Operations - Creative Services supporting the FX Networks. These teams utilize industry standard post-production tools to generate and complete FX’s programming and promos in a fast turn television broadcast environment. The Engineer must have excellent communication skills and be able to consult, train, knowledge share, interact, and develop relationships with artists, creative directors, and management.

Responsibilities and Duties of the Role:

• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Orchestrate workstation management, imaging, and configuration using JAMF and Altiris.
• Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs.
• High-level front-line technical support for all post-production facilities.
• Assess, troubleshoot, and resolve user issues and failures.
• Document knowledge in the form of knowledge base tech notes and articles
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Basic Qualifications:

• Effectively document problems and their resolutions
• Strong analytical problem-solving skills.
• Understanding post-production workflows including Editing, Audio Mixing, VFX, Motion Graphics, and Print.
• Skilled in macOS, Windows, and Linux operating system.
• Expertise in Avid Pro Tools, S6 consoles, Nexis storage and signal routing.
• Work with the team to plan and implement upgrades for all Post-Production systems
• Knowledgeable in storage systems, including Quantum, Isilon and Avid.

Preferred Qualifications:

• Can quickly prioritize decisions when given incomplete or conflicting information.
• Knowledge of room acoustical layout for stereo and 5.1 mixing, speaker SPL calibration and room tuning.
• Great communication and interpersonal skills; you take pride in being able to deliver customer satisfaction
• Knowledge and experience with reading technical drawings and documentation.
• Highly self-directed; able to manage and (re)prioritize multiple concurrent and competing challenges and issues.

Additional Information

• At least 4 years of work experience in the Audio industry as an engineer.

• Candidates who seek employment with WDT must be available to work any shift in a 24/7 facility.

This role is covered by the NABET-CWA-ABC MASTER AGREEMENT

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The pay rate for this role in California is $55.18 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.