Porter, Banquets Jobs

YOUR MISSION (The )

The Banquet Porter will play an important role in the execution of the set-up, breakdown, maintenance and cleanliness of meeting and venue spaces pertaining to the Banquet Event Orders. The teammate will be working cohesively with sales & catering, and other departments, to maintain a strong client relationship. Ensuring that all banquet event specifications are executed, making for a successful meeting or event experience for the guest and attendees.

THE NITTY-GRITTY (The Essential Job Duties)

This role will work closely with the Banquet Set-up Manager

• Must have clear knowledge of all set-ups, to include but not limited to Hollow Square, Banquet Rounds, Conference, and Theater Style.
• Responsible for storeroom cleanliness, organization, and inventory of banquet equipment.
• Move and store all furniture and equipment needed for setting up and tearing down banquet functions.
• Set linen/skirting on tables according to service standards.
• Refresh and maintain all meeting rooms, to include but not limited to, refreshing water stations, removing service ware, changing linen, and trash removal.
• Set rooms with banquet furniture, including but not limited to, tables, chairs, food stations, bars, banquet props, staging, podiums, and dance floors.
• Arrive for shift on time and in proper uniform.
• Accurately perform all set-up needs in Meeting and Venue locations as stated on BEO's.
• Receive duties/responsibilities as described in pre-shift.
• Check with management prior to leaving at the end of the shift.
• Perform all other job-related duties as assigned by management.
• Assist in the movement of boxes or freight to and from guest rooms, loading docks, meeting space, venue locations and storage areas.
• Maintain and properly follow all safety precautions when moving or storing airwalls.
• Maintain cleanliness and organization of all work and storage areas throughout shift, to include but not limited to dusting, vacuuming, sweeping, and mopping of floors, and proper trash removal.
• Review BEO's and Master Sheets with the Banquet Set-up Manager and/or Banquet Lead Porter.
• Properly operate and maintain all equipment, to include but not limited to vacuums, sweepers, equipment carts, and pallet jacks.
• Perform all duties in accordance with departments SOP's.

WHAT IT TAKES (The Qualities We Look For)

• Ability to think outside the box and approach all issues with a completely fresh approach.
• Able to change direction and work on multiple project aspects at once.
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality, brilliant customer service.
• Strong communication and presentation skills to all levels of management.
• Ability to break down barriers and resolving potential conflicts swiftly and effortlessly.
• Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments.
• Excellent customer relations, communication, presentation, and organization skills of utmost importance.
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions.
• Creativity and innovation are essential!
• Ability to anticipate needs and over deliver wherever possible.
• Enthusiastic, passionate, able to enthuse and motivate others.

MUST HAVE'S

• Current SNHD Food Handlers card and other certification as required by federal/state/local law.
• Executes emergency procedures in accordance with property standards.
• Complies with required safety regulations and procedures.
• Ability to work flexible schedule to include weekends and holidays.
• Maintains cleanliness and excellent condition of equipment and work area.
• 1+ years' experience in a relevant position in a large up-scale hotel or convention center.

• Ability to communicate in English clearly and pleasantly with guests, management/co-workers
• Current, legal, and unrestricted ability to work in the United States

WOULD BE NICE TO HAVE'S

• Thorough knowledge of all matters relative to the setup requirements of an extensive, first-class banquet & catering operation.

THE WORKING CONDITIONS

• Stand for prolonged periods of time, effectively and efficiently move throughout work area.
• Review and comprehend necessary documentation.
• Work indoors, outdoors and be exposed to various environmental factors.
• Utilize the English language, both in oral and written form.
• Work in a fast-paced, busy, and somewhat stressful environment.
• Maintain a professional, neat and well-groomed appearance adhering to all Hotel and departmental standards.
• Follow directions, and complete tasks with minimal supervision.
• Work on ladders, step stools, and any other equipment required to perform the assigned task.
• Inspect all work performed.
• Operate in a working environment that is subject to varying levels of cold, heat, noise and vibration.
• Lift and move equipment up to 75 pounds and move loads of up to 100 pounds.

VALUABLE TRAITS

• Embody "great attitude."
• Enjoy working with a team and alone as the situation dictates.
• 50% logical / 50% creative / 100% AWESOME
• Appreciate constructive feedback, as well as graciously providing the same.
• Adaptive, Flexible!
• Tenacious and self-motivated
• Unwavering integrity and endless work ethic.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*