Houseperson - Mandalay Bay

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.

PRIMARY PURPOSE:

It is the primary responsibility of the Houseperson to assist the Guestroom Attendants.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Deliver requested items, such as refrigerators, pillows, rollaway beds, cribs, etc., to guest rooms.
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers.
• Maintain inventory levels, deliver supplies to assigned lockers, and stock it.
• Empty all trash and linen from the Guest Room Attendants’ carts as needed.
• Ensure that assigned areas are kept clean and neat.
• Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure.
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.; mop and clean all marble or tile floors in assigned area.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively
• Maintain a professional, neat and well-groomed appearance adhering to company standards
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Able to effectively communicate in English, in both written and verbal forms

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays

PREFERRED:

• Bilingual, English as the primary or secondary language
• High school diploma or equivalent
• Experience in a similar resort setting.
• Experience in a related field