People Operations Coordinator Jobs

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a People Operations Coordinator at WHOOP, you will play a key role on the People & Culture team to provide administrative support and manage inquiries from employees across WHOOP. This is a highly visible role, with an opportunity to have exposure to all areas of the human resources/people operations function. The ideal candidate is detail-oriented, trustworthy and is eager to learn and grow.

Responsibilities

• Work closely with the People & Culture and Talent team to continuously identify areas of improvement pertaining to the employee experience
• Assist or manage other People Operations ad hoc projects as needed
• Ensure WHOOP is operating under current labor law practices
• In partnership with internal teams, manage the onboarding and offboarding processes, including BambooHR HRIS setup, elements of new hire orientation, I-9 and E-Verify process and documentation, systems access and maintenance, etc.
• Assist with the improvement and documentation of internal company policies
• Assist with immigration matters and support sponsored employees
• Be a point of contact for employees for basic questions on benefits, perks, and other company policies in partnership with People Business Partners
• Update and maintain employee information within our HRIS and other trackers/systems, ensuring complete accuracy at all times, issuing change letters as appropriate
• Respond to all employment verification and unemployment requests

Qualifications

• Previous experience with HRIS or other HR technology/ platforms desired
• Incredibly organized, with a focus on details and quality
• Great sense of judgment, and able to manage confidential information with a high level of integrity and discretion
• Previous experience in an HR Coordinator/Administrative position strongly preferred
• A customer-service mentality, and exceptional follow-up and follow-through skills
• Excellent verbal and written communication skills, and is comfortable communicating across all levels at WHOOP
• Must be willing to work 3 days per week from the WHOOP HQ office in Boston, MA
• Comfortable working in a fast-paced and evolving environment

Interested in the role but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.