Patient Services Specialist (Obgyn/Alberta)

34101BR

Extended Job Title

Patient Services Specialist (OBGYN/Alberta)

Org Level 1

Texas Tech Unv Hlth Sci Ctr El Paso

Position Description

This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Requisition ID

34101BR

Travel Required

Up to 25%

Major/Essential Functions

• Collects patient payments for services rendered prior to patient being seen. Generates reconciliation report and tums in report and monies to Sr. PSS at end of work shift
• Completes institutional trainings with in established guidelines
• Maintains familiarity and compliance with institution policies and procedures as they pertain to patient registration and eligibility. Cross training in all clinic pods
• Performs other related duties as assigned by immediate supervisor to include staffing in all PSS areas as needed
• Verifies and updates Medicaid/Medicare/Insurance information through TMHP and insurance websites for eligibility and benefits while maintaining patient files accurately
• Pre-Certification and/or authorization for all procedures and office visits. Serve as liaison to third-party payers to provide information on pending services in order to avoid denials
• Answers incoming requests from patients and staff regarding eligibility and covered benefits
• Moderate (business office with computers and printers, light traffic)

Grant Funded?:

No

Minimum Hire Rate

Compensation is commensurate upon the qualifications

Pay Basis

Hourly

Work Location:

El Paso

Preferred Qualifications

• Bilingual (English/Spanish)
• Phreesia, RMS/Health Plan Web Portals
• Knowledge of Insurance Health Plans and Network Provider enrollment
• Electronic Medical Records and Centricity knowledge

Campus

HSC - El Paso

Department

Ob Gyn Dept Elp Genl

Required Attachments

Cover Letter, Resume / CV, Transcript

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group

Executive and Admin Assistants

Shift

Day

EEO Statement

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

• Additional education may substitute for the experience requirement
• 1 year customer service, office or related experience
• A high school diploma or GED

Does this position work in a research laboratory?:

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx