Account Manager - Protection (Boston, Ma)

You will continuously strengthen current dealer relationships and improve vehicle protection contract count through consistent, approved account development and management activities. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. You are expected to deliver results as an F&I expert and trusted advisor to generate contracts through product knowledge, industry knowledge, and training demonstrations. You will become an integral part of the value we bring to our GM dealers, as we provide real world retail experience and training from automotive professionals like you!

You will manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Protection products, initiatives, and systems. You will maintain effective communication with dealers and appropriate internal partners. You must be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market. Long term career mobility is a requirement for Account Managers with GM Financial.

• Promote a culture of teamwork, excellence, inclusion, and integrity
• In-dealership one-on-one training and menu selling demonstrations, modeling the F&I sales process with dealers and customers
• Participate in new account acquisitions and dealer enrollments
• Demonstrate available reporting tools and dealer-facing systems
• Work to resolve dealership issues related to administration of the products
• Support and market all programs, systems, incentives, and rewards
• Identify and resolve dealer issues presenting excessive risk to GM Financial

• 3-5 years of experience in the automotive industry, lending, or sales in related field required; in-dealership F&I experience strongly preferred
• Bachelor’s Degree strongly preferred, or extensive relevant experience
• A proven track record of quality sales performance and client satisfaction; B2B preferred

• This role may require overnight travel within the assigned territory
• Responding to dealer communications outside of normal business hours