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Patient Service Representative Jobs
Company | Urology Austin |
Address | Austin, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-07-28 |
Posted at | 10 months ago |
At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.
- Assist with telephone coverage, as needed.
- Assist with chart pulls for future visits and ensure all requested test results have been received as well as other medical records, as requested.
- Work with the billing office as needed to ensure proper entry of patient insurance information.
- Identify patient balance prior to the patient’s visit and collect patient balances, as required.
- Collect co-payments from all patients, as required.
- Check-in all patients by obtaining accurate and up-to-date demographic and insurance information at each patient visit.
- Keep the waiting area clean and neat at all times, straightening chairs, keeping magazines neat and current, etc.
- Keep front desk check-in/check-out desk clean and neat at all times.
- Assist with insurance verification of new patients and established patients with new insurance.
- Maintain an accurate cash box, including end-of-day balancing.
- Greet patients with a smile and a positive attitude.
- Assist patient with completion of various medical documents, as needed.
- Minimum 2 years medical office experience, preferably in a surgical practice.
- Proficiency in computer software use, including Word, Excel and Outlook.
- Basic knowledge of insurance plans, including Medicare & Medicaid.
- Customer service experience in a healthcare environment preferred.
- Medical, Dental, and Vision Insurance
- Paid Holidays, No Weekends
- Short & Long Term Disability
- Paid Time Off (PTO)
- Health Savings Account
- Health Care & Dependent Care Flexible Spending Accounts
- Group Term Life Insurance
- Employee Assistance Program (EAP)
- Competitive Wages
- 401(k) with Employer Contributions and Profit Sharing
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