Patient Coordinator Jobs

About

At Parkside Family Dentistry - part of Dental Entrepreneur Practice Group (DEPG) - we strive to provide exemplary, personalized dental care in a friendly, relaxing environment at an excellent value. Our Front Desk/Patient Coordinator is a key part of delivering this 'WOW' experience we strive for!

Front Desk/Patient Coordinator

You might be perfect for this position if you:

• Are looking for an entry level front desk position within an excellent dental office
• Have at least one year of dental office experience
• Care about delivering the best patient experience possible

This is a fast-paced, fun practice with an excellent mentor and team members! The Front Desk/Patient Coordinator is the right hand of the Operations Manager and the face of the practice. This role is an integral part of the office team with strong interpersonal and organizational skills. He/she works closely with patients and clinical team members, coordinates appointments, manages schedules and patient flow, and assists patients with financial arrangements. The Front Desk/Patient Coordinator also reaches out to patients on a daily basis and is seen as a key point of contact internally and externally. Join the team and be part of this exciting opportunity!

We have been working diligently to ensure all our patients and staff feel safe and protected while in our office. We have all the proper PPE for the staff and are CDC COVID-19 compliant.

Key Responsibilities

In this position, you will:

• Schedule patient treatment appointments
• Assist patients with financial arrangements, overcoming any and all objections
• Adhere to confidentiality, state, federal and HIPAA laws and guidelines
• Execute all treatment paperwork including consent forms, policy forms and exit paperwork
• Reschedule patients who miss appointments
• Provide communications and information to appropriate team members
• Other front desk duties as assigned
• Manage dentist and hygienist schedules
• Contact patients to complete treatment
• Work with our clinical team to effectively manage daily patient flow
• Prepare and present dentist-diagnosed treatment plans and financial estimates to patients

Qualifications

• Previous experience in a dental practice strongly preferred
• Knowledge of Microsoft and software applications
• Excellent verbal communication
• Ability to understand insurance plans

Benefits

• Disability and Life Insurance
• Dental Insurance
• Complimentary dental care (within company guidelines)
• 401k plan
• Two weeks of paid time off plus six paid holidays per year
• Medical Insurance
• Vision Insurance

Take your career to the next level – join the pod!

DWPG is proud to be an Equal Opportunity Employer and does not discriminate against applicants or team members because of race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity of an otherwise qualified individual, or membership in any other class protected by applicable law. DWPG hires and promotes individuals on the basis of their qualifications for the job to be filled.

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