Partnership Manager Jobs

What You'll Do?

Develop holistic approach to lounge criteria

• Associated rates/pricing based on location and experience
• What does a PP lounge experience mean
• Develop and own quality control program to monitor customer feedback and partner compliance with PP program

Identify and lead development of new “partnership” revenue generating opportunities such as:

• Anchor partner strategy
• Ops support with lounge purchases, accounting, access systems, waitlist, etc. where Collinson has share of the savings
• Lounge certification program every 2-3 years

Planning

• Generating ideas for partnerships and partners

Management

• Work with Partner Managers to resolve any issues
• Engagement with Partner Managers to ensure KPIs of partnership are met

Market Awareness

• Be Subject Matter Expert on lounge standards both with Collinson partners as well as competitors
• Obtain and share market insight
• Regularly investigate and report on competitive landscape and new trends

What You'll Need?

• Passionate about partnerships and interested in results and improving their performance
• A natural self-starter with ambition, lots of enthusiasm and a personality to match
• Confident with good communication skills and a team player
• Results driven
• Proactive and diligent with a positive attitude

Knowledge

• Inherent understanding of partnership marketing strategies and benefits
• Ahead of industry trends and partnership insights, particularly in Airport and Travel sectors.
• A sound geographical knowledge and understanding of international travel patterns

Skills:

• Great negotiator
• Proven ability to work across multiple projects simultaneously
• Prior experience using Salesforce.com, an advantage
• Excellent attention to detail to deliver work of a high-quality standard
• Proactive, assertive and ability to use initiative
• Must be multi-lingual with fluent written and spoken Portuguese, Spanish and English (a plus)
• Appreciation of managing stakeholder expectations
• Excellent communication skills, both verbal and written
• The ability to prioritize tasks and work to strict deadlines
• Willingness to travel as required (Domestic and International) – 20-30% or more
• Excellent presentation skills
• Good relationship development skills and a team player

Experience:

• A previous role within travel and/or airport retail sectors desired
• 5+ years in hospitality management ideally in a commercial role
• Must demonstrate strong commercial experience in last 2 roles
• Bachelor’s degree required, MBA a plus.
• Track record of introducing and holding suppliers to minimum quality country standards is a must

You can look forward to a competitive salary and benefit plan including but not limited to:

• Supplemental Insurance including STD, additional Life
• Global Mentoring Program
• Priority Pass Membership
• Wellness Programs
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• 100% employer paid medical, dental, life & LTD insurance for employees
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.).

If you need any extra support throughout the interview process, then please email us at [email protected]