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Company | ePac Flexible Packaging |
Address | Albany, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-05-28 |
Posted at | 11 months ago |
ePac Flexible Packaging is a global flexible packaging company with locations across the United States, Canada, Europe, Australia, and Indonesia. Built on break-through digital technologies, ePac is at the crossroads of advanced technology and manufacturing. As a start-up in 2016, ePac began with a focus on helping small and medium sized brands compete with great packaging, and today serves thousands of brands of all sizes. In all corners of the world ePac operates, the company strives to serve the communities in which we reside and contribute to the creation of a more sustainable, circular economy.
- Acting as the direct, primary face-to-face contact to the customer
- Maintain current customer relationships through visits, calls, quarterly reviews and internal/external functions.
- Establish strong, multi-level, win/win relationships with new and existing customers. Focus will include, but not be limited to the following:
- Identify key decision makers and influencers beyond purchasing and craft relationship plans
- Maintaining strong win/win relationships
- Addressing/resolving issues with current customers (quality, AR, etc.)
- Providing strong service support and coordination for customers
- Identify and align resources, action plans and communications required to execute account plans and resolve issues
- Manage some existing and build new customers and leverage technology, products, and capabilities to capture larger share within existing accounts
- Proactively search, identify and obtain new business opportunities with new customers and existing customers. Manage resources as required to accomplish.
- Promptly enter all customer information and updates into Salesforce.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Manage negotiations/resolution of product, quality, and service issues
- Develop and maintain action plan for how accounts will achieve targets and identify specific actions to improve earnings
- Build relationships and identify the prospect's need for the products or services.
- Participate in community events in order to network with our customers
- Work with other divisions to participate in all cross-selling opportunities and to maximize selling potential within the company.
- Understanding customer requirements
- Active pipeline development and management with a focus on increasing active customers and growing volume sales.
- Develop, manage and execute contract negotiations
- Be able to estimate quotes via our custom build estimation application.
- Participating in partnership and problem solving sessions, as well as product line trials with existing/new customers
- Excellent time management skills, in a fast-paced, multi-cultural environment.
- Sales Experience with:
- Exceptional negotiation skills
- Clear communication, and
- Education: Bachelor’s degree a plus in a business related field
- Travel 50%+
- New business development experience required
- Superior analytical and financial skills
- EPac utilizes Google Suites vs Windows Operating System. Must be able to adapt and learn in this environment
- 5 years of successful sales experience, preferably in packaging, working with large similar accounts
- Business knowledge
- Strong interpersonal and communication skills
- Sales/customer knowledge, Decision-making skills, Negotiation skills, Confidence
- Results-oriented, "hunting" sales skills
- Performance driven
- All Employees will have the ability to learn, train and develop well-rounded skills to support all facets of managing and growing our ePac business model
- High energy environment with an aggressive expansion plan
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