Operations Specialist - Contracts And Payments

Compensation: $24.04/hr, non exempt

Organization Description

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors. 

In short, we do good work. We have offices throughout California, currently have almost 400 staff members, and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.

Program Description

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS) along with other partners and the Conrad N. Hilton Foundation. The goal of the FHSP is to secure quality affordable housing for DHS patients who are experiencing homelessness. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including single-family homes, individual apartments, blocks of units, or entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and ensures participant housing stability.

Position Description

The Operations Specialist- Contracts and Payments position plays a key role as a member of the FHSP Operations department. This position works closely with finance, fund development, and external partners to provide reporting, process orders and payments. Tasks may include processing payments related to contracts and grants, working with external vendors to purchase or reserve items for clients, and provide reporting on spend-down. This position will be a thought partner in process optimization and systems building with internal stakeholders and funders.

This position is responsible for working closely with the Contracts & Grants Supervisor to track incoming requests and establish best practices for item orders and payments. A typical day for this position can include booking a hotel for at-risk clients, meeting with external funders and approving payment requests. This position will be reviewing and tracking payments using Salesforce, Excel, and/or IntAcct accounting software and respond promptly to inquiries from internal and external stakeholders. This position requires moderate knowledge of Microsoft Excel to provide reports to supervisor and partners.

Requirements

REQUIREMENTS

Experience And Education

• Experience with bookkeeping/payments processing preferred
• 2+ years’ experience ideally, but not necessarily in supportive housing or a similar social justice field preferred but not required

Success in this role is demonstrated with the following core competencies

• Managing & Measuring Work: Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with all stakeholders and gains their trust and respect
• Action Oriented: Enjoys working hard; is action-oriented and full of energy for things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to speak, hear, and see.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

Benefits

Why work for Brilliant Corners?

Financial & Retirement

• Employee Referral Bonus
• Retirement Plan with 5% match
• Competitive Salary

Vacation & Time Off

• Paid Sick Time
• Generous Vacation Policy
• Long List of Paid Holidays

Health Insurance

• Medical Insurance – 100% Covered
• Dental/Vision/Disability Insurance
• Flexible Spending Account

Professional Support

• Professional Development
• Job Training
• Employee Assistance Program

Family & Parenting

• Family Medical Leave
• Maternity & Paternity Leave
• Military Leave

Other Perks + Discounts

• Company Social Events
• Gym Membership Discount
• Wellness Initiatives

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.