Operations Program Manager Jobs

Overview
Intuit’s Legal, Compliance and Policy Organization (LCPO) is seeking an Operations Program Manager to join our team.
This is a new position that supports the Legal, Compliance and Policy Organization (LCPO) programs, learning & development, knowledge sharing, and employee engagement. We are looking for someone who is energized by shaping a new role, is adept at thinking strategically, comfortable rolling up their sleeves to implement, and is both self-directed and able to work collaboratively across multiple stakeholders. A successful candidate has good judgment, is able to anticipate needs, is resourceful, takes ownership of assigned responsibilities,  and is able to communicate clearly.
Our Legal, Compliance and Policy team believes in finding creative solutions, leading change, and creating the best possible experience for the leaders and stakeholders we support.
What You'll Bring

• Experience with GSuite
• Demonstrated experience working independently and as part of a team
• B.A. or B.S. degree or project/program management experience
• 5+ years experience in the areas of legal program/project management or legal operations in-house or at a law firm
• Leadership and interpersonal experience with a proven track record of building relationships
• Proven track record of collaborating with cross-functional groups to set objectives and produce results
• Proven track record of breaking down processes and identifying key pain points in order to deliver business improvements
• Analytical, problem-solving, and communication experience

How You Will Lead

• Identify key performance indicators and build associated dashboards
• Manage department GDrive, access provisioning, update content on managed sites and update links to content
• Build reports on quarterly and annual accomplishments, trends, project progress, and other related metrics
• Manage and improve new hire onboarding process, materials, and associated training to realize organizational efficiencies
• Operationalize ad hoc practices; maintain process documentation and knowledge base
• Schedule and organize department events and coordinate speakers & other content
• Assist with the implementation and execution of Legal Operations strategic initiatives and annual goals to help scale our operations
• Facilitate meetings by creating agendas and visual aids; document meeting minutes, tracking, and following up on action items
• Drive project and change management activities for the organization creating project plans, coordinating with stakeholders, monitoring progress, and effectively communicating with all involved parties
• Proactively identify and assist with opportunities for department process improvements
• Drive operational efficiencies by creating playbooks, templates, training materials and other guides