Operations Manager Jobs

Job Title:Operations Manager

Reports To:Managing Director

Department: Operations/Administration

Location:Charlotte, North Carolina

Summary:The Operations Manager oversees operational activities of the following departments of Fundermax North America: Accounting, Administration, Application Engineering, Customer Service, Human Resources and Logistics & Planning.In addition, the Operations Manager will be the second set of eyes needed for any fiduciary responsibility of each department.

Essential Functions:

·Hiring and training of employees

·Become contact person forHR in Austria for topics around recruitment & employee development

·Managing quality assurance programs

·Creation of policies and job descriptions for employee conduct and expectations

·Implementation and adjustments of processes in all departments

·Conduct employee reviews (according to Performance Culture program)

·Constant evaluation of departments

·Schedule and assist with training plans

·Continued strategizing of process improvements

·Set timelines for projects and guide projects accordingly

·Plan daily routines

·Assist Managing Director with expense budget planning

·Work with Technical Director to establish processes for efficiency

·Plan, assign and direct work for all day-to-day operations

Required Skills:

·Strong time-management skills

·Ability to prioritize tasks

·Excellent communication skills

·Leadership capabilities

·Good knowledge of SAP/ERP or ability to learn essential programs

·Understanding complex supply chains

·Willingness to be a part of and lead a team

·Ability to address, communicate and implement changes quickly and effectively

Education and Experience Requirements:

·Bachelor’s Degree (B.A. or B.S.)

·Previous project management experience

·Industry experience in construction

·Experience and understanding of the architectural specification process preferred

Language Ability:

Must have English as a primary language of business.

Computer Skills:

To perform this job successfully, an individual should have excellent technical skills, proficient in the use of CRM system and MS Office with strong SAP, Word, Excel, PowerPoint and Outlook competency.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·Ability to work hours that exceed 8 hours per day and/or 40 hours per week, especially during peak periods

·Valid driver’s license

·Willingness to travel internationally (primarily to HQ in Austria)