Operations Manager (Commercial Re)

JLL has an exciting opportunity in the Denver Metro area to join our Commercial Property Management Team.

The Operations Manager must ensure the highest level of professionalism, while meeting the clients’ needs, and a commitment to achieving the goal of 100% uptime throughout the engineering team. Responsible for protecting and improving the value of the client’s assets and ensuring that building engineering systems continue to perform their intended function. The Operations Manager will implement and manage the reliability-based maintenance function. The incumbent also executes equipment inspection and monitoring programs; defines and implements maintenance best practices to improve overall mechanical equipment uptime; and continuously evaluates current maintenance, operations and reliability methods and implements changes to enhance effectiveness at increasing value-maximizing performance.

Building Management

• Insures the availability of an adequate inventory of tools and other supplies to operate the building. Specific duties include but are not limited to: preparing and submitting purchase orders requests, developing sources for stock materials and performing periodic checks of inventory levels and equipment conditions.
• Monitors operation and maintains refrigeration, water cooling and air conditioning equipment; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment; reviewing logs as necessary to assure proper operation of equipment; responsible for reporting any problems/malfunctions on an as need basis. Performs preventive tasks when required. Oversees repair and P.M. of HVAC systems; determines frequency of repair and/or P.M. for HVAC systems
• Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or tenants operating within the buildings.

Safety

• Ensure that compliance of all regulatory laws and guidelines are met as they relate to the operation of the building’s infrastructure. Responsible for alerting management of building discrepancies.
• Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment. Implement, administer, and manage safety training program.
• Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings and single-lines as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law.

Leadership

• Ensure that the CFWA (Critical Facility Work Authorization) is a well-understood process among the building staff, engineers, tenants and contractors who perform work on the building’s critical infrastructure.
• Supervise and manage engineers and maintenance staff including hiring, training and personal development

Training

• Provides training and support aimed at expanding the capabilities of the operations staff. Specific duties include but are not limited to: demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety and troubleshooting procedures, recommending relevant outside engineering courses for enrollment and instilling an overall level of professionalism in manner and appearance.
• Any and all other duties and tasks assigned.

Education/training

• Bachelor's Degree preferred
• Associate Degree in and engineering discipline or equivalent work experience

Years Of Relevant Experience

• Managerial experience required.
• 3+ years facility related work experience, including customer service, leadership and supervisory experience

Skills And Knowledge

• Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operations.
• Comprehensive knowledge of maintenance processes.
• Understands aspects of construction planning and execution.

Other Abilities

• Demonstrated verbal/written communication skills
• Proven record of excellent internal and external customer service
• Working knowledge of computer applications including Microsoft Office and CMMS systems